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Sales Agent

On-site in Santiago de Compostela·Full-time·Added 15 days ago (last checked 6 Nov)

Flix

2 open roles

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Our summary

Hours: Rotating shifts, including nights · Includes weekends
Work mode: On-site, Santiago de Compostela
Contract: Permanent, full-time hours
Education: Upper secondary (Bachillerato)
Benefits: Life insurance

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

MS Office

Nice to have

Mentoring

This job advert was originally written in Spanish.

Requirements

What we're looking for

We are looking for responsible, motivated people with a strong vocation for service. Ideally:

Previous experience in customer service (retail, services, tourism, supermarkets, call centers, or similar).
Solid communication, negotiation, and conflict resolution skills.
Basic cash handling and payment method management.
Availability and flexibility to work a full-time schedule with rotating shifts.
High sense of ethics, honesty, and responsibility in money handling and customer service.
Completed high school education (technical-administrative/commercial desirable).
Comfort using digital tools (basic MS Office, smartphone, apps, and reservation systems).
Residency in Santiago, ideally in communes near Terminal Pajaritos (Estación Central, Maipú, Pudahuel, Lo Prado, Cerrillos, or others with good connections).

Nice to have

Remember: if you do not meet 100% of the requirements but believe you can contribute, we still invite you to apply.

Pay & benefits

What you'll get

Travel benefits: 12 free vouchers + 12 discounted vouchers for friends and family.
Wellbeing: Access to 1:1 psychological support, courses, and stress management for you and up to four family members.
Learning and development: Language classes, internal training, and expert-guided training.
Mentoring Program: Access to senior colleagues to accelerate your professional development.
Supplementary insurance: Supplementary life and health insurance.

The role

At Flix Chile, we are building a more accessible, sustainable, and affordable travel experience. If you are passionate about customer service and looking for a dynamic environment, this full-time opportunity at Terminal Pajaritos, Santiago, is ideal for you!

As a Shop Agent, you will be responsible for ensuring a smooth and friendly experience for our passengers at Terminal Pajaritos.

Ticket sales, reservation management, changes, and cancellations.
Support with passenger check-in and coordination of departures and arrivals.
Cash handling, daily reconciliation, and shift closing documentation.
Coordination with Traffic Control, Operations, and drivers.
Support for promotional activities when necessary.
Continuous process improvement for greater efficiency and safety.
Customer service in a friendly, clear, and solution-oriented manner.

How you'll work

Full-time contract.
Rotating shifts in morning, afternoon, or night schedules according to operational needs, including weekends and holidays.

About Flix

Flix is a leading global travel-tech company providing sustainable and affordable long-distance travel through its brands FlixBus, FlixTrain, Greyhound and Kâmil Koç. Operating an asset-light business model built on its own technology platform for travellers and partners, Flix has served more than 500 million passengers since launch across more than 40 countries on 4 continents, with 8,000+ destinations, 1,000+ bus partners, 5,000+ buses on the road, 25+ offices and 5,500+ employees from 100+ nationalities. The company has committed to Net Zero operations in Europe by 2040 and globally by 2050, and to the Science Based Targets initiative (SBTi).

Industry: Mobility
Employees: 5,500+

Good to know if you are moving

Flix employs 5,500+ people from 100+ nationalities across 25+ offices in more than 40 countries on 4 continents.
Madrid is listed among Flix's job locations on its careers site, alongside other European locations such as Lisbon and Coimbra.
The Flix careers site is available in English, German and Spanish.
Flix describes its work environment as dynamic and tech-driven, with competitive pay and strong growth opportunities.
Current openings in the region include senior roles in operations, data science, HR/People Operations and customer-service tooling (Zendesk), plus station shop roles in Portugal.

In their own words

About the company & team

At Flix, you will find teams that come together to overcome challenges and make space for creativity. We believe in a culture of ownership: we give you the freedom to take initiative, generate impact, and build your own professional path.

As we continue to grow around the world, you can make a real difference in how we work.

If you are ready to grow and lead your way, Flix is the place for you!

All open roles at Flix