Business Administration

Manage and coordinate the administrative activities linked to the commercial operations of GAM's different businesses, ensuring the correct formalization of contracts, document management, logistical coordination, pre-billing of services, and integral monitoring of operations, contributing to agile and high-quality customer service.

1. Preparation and monitoring of contracts

• Prepare rental, sale, training, energy, and other business contracts using SAP and established corporate tools.

• Verify that all contractual documentation complies with the legal, operational, and commercial requirements defined by the company.

• Keep contractual information up to date in SAP and other internal systems.

• Monitor the validity, renewal, and compliance of formalized contracts.

• Coordinate with the commercial team to collect and validate the information necessary for the correct preparation of contractual documentation.

1. Logistics and document management

• Manage and control the delivery notes associated with commercial operations, ensuring their correct processing, registration, and filing.

• Monitor the delivery, collection, and movement of machinery and equipment.

• Coordinate with the involved departments the availability of resources necessary for the development of operations.

• Verify the correct documentary traceability of services provided and equipment movements.

1. Pre-billing and invoicing management

• Review and validate the information necessary for the correct pre-billing of services performed.

• Verify the data provided by the Commercial and Technical departments to guarantee the accuracy of invoicing.

• Maintain contact with customers for the validation or clarification of information related to invoicing.

• Manage administrative incidents derived from billing and collection processes.

1. Operational and interdepartmental coordination

• Maintain continuous communication with the Commercial, Technical, and Logistics departments to ensure the correct development of operations.

• Coordinate the information necessary for the provision of services, availability of equipment, and delivery planning.

• Facilitate the resolution of operational incidents through collaboration between the different areas involved.

• Contribute to the improvement of administrative and operational processes related to commercial activity.

1. Operation monitoring and customer service

• Perform administrative monitoring of operations from contracting to the completion and invoicing of services.

• Act as an administrative interlocutor for customers, offering support during the complete cycle of the operation.

• Resolve inquiries and incidents related to contracts, documentation, deliveries, and invoicing.

• Guarantee efficient service oriented towards customer satisfaction.

1. Document management and information systems

• Keep customer, contract, and operation information up to date in SAP and corporate platforms.

• Guarantee the correct organization, filing, and preservation of administrative documentation.

• Prepare reports and perform administrative controls related to commercial activity.

• Ensure the quality and reliability of the data recorded in the management systems.

1. Occupational Risk Prevention and best practices

• Comply with and promote compliance with the safety, occupational health, and environmental regulations applicable to their activity.

• Participate in the training and information actions defined by the company regarding OHS.

• Adequately use the means and tools made available to them for the performance of their duties.

• Communicate any detected risk situation or incident, collaborating in the implementation of preventive and corrective measures.