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Service Analytics Intern

Remote, Madrid·Added 9 days ago

GE HealthCare

12 open roles

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Overview

Job details

Internship contract
Per the ad.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
GE HealthCare doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
University degree
“Currently enrolled in a Bachelor's or Master's degree program in a relevant field such as Engineering, Business Analytics, or a related discipline.” — per the ad.

Requirements

What we're looking for

Currently enrolled in a Bachelor's or Master's degree program in a relevant field such as Engineering, Business Analytics, or a related discipline. We consider students currently in their final year of study who are eligible to provide a University internship agreement (convenio de prácticas).
Strong analytical and problem-solving skills with a keen eye for detail.
Proficiency in data analysis tools and languages (e.g., Excel, SQL, Python, R).
Excellent communication and interpersonal skills, with the ability to explain complex data insights to non-technical audiences.
Ability to work independently and as part of a team in a fast-paced environment.
Fluency in English and Spanish (both written and spoken) is required.

Nice to have

Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
Familiarity with healthcare industry or service operations is a plus, but not required.

The role

Job Description SummaryHealthcare Equipment is increasingly being able to provide data about its performance and activity. This data, rightfully treated, is able to provide extremely useful information about the availability, productivity and safety of the equipment activity.

To do this, proper KPI, aligned with customer strategy and reguirements must be designed and proper tools developed.

GE HealthCare is developing a library of KPI focused in increasing the availablity, productivuty and safery of its medical equipment, by using GE HealthCare information systems and AI tools.

As an Intern - Service Analytics at General Electric Healthcare Espana, SA, you will support the service operations team by analyzing data to identify trends, improve efficiency, and enhance customer satisfaction for healthcare equipment in Spain. This role offers an excellent opportunity to gain practical experience in a global healthcare technology company.

What you'll do

Collect, clean, and analyze service data from various sources, including field service reports, customer feedback, and equipment performance metrics.
Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) related to service operations.
Identify patterns, anomalies, and opportunities for improvement in service delivery processes.
Assist in creating predictive models to forecast equipment failures or service needs.
Collaborate with service managers and engineers to understand business requirements and translate them into analytical solutions.
Present findings and recommendations to stakeholders in a clear and concise manner.
Support ad-hoc data requests and analytical projects as needed.
Contribute to the continuous improvement of data collection and analysis methodologies.

About GE HealthCare

GE HealthCare is a global leader in medical technology, providing imaging systems, diagnostics, patient monitoring, and digital health solutions. With an installed base of over 5 million equipment units and serving more than 1 billion patients annually, the company operates in 80 countries and invests heavily in R&D, including AI-enabled medical devices.

In Spain, GE HealthCare has a presence and offers roles such as Field Service Engineer Apprentice, Senior QA Specialist, and Category Manager for EMEA Professional Services. The company's culture emphasizes innovation, teamwork, and making healthcare more accessible, making it an attractive employer for international professionals seeking to contribute to cutting-edge healthcare solutions.

Industry: Medical Devices
Founded: 2023
Headquarters: Chicago, USA
Website: gehealthcare.com

Good to know if you are moving

GE HealthCare operates in 80 countries, offering global career opportunities and international mobility.
The company is a leader in AI-enabled medical devices, with over 110 FDA authorizations, indicating a focus on cutting-edge technology.
Spain is one of the listed countries on the official website, confirming a local presence and potential for local hiring.
The company emphasizes equal opportunity and has a clear anti-fraud policy for recruitment, ensuring a safe application process.
Roles in Spain include field service engineering, quality assurance, and category management, spanning technical and commercial functions.

In their own words

About the company & team

GE HealthCare is a leading global medical technology and digital solutions innovator. We are harnessing the power of technology to make healthcare more precise, personalized, and accessible for everyone. We are partnering with our customers to fulfill healthcare's greatest potential and living our purpose to create a world where healthcare has no limits. In addition, GE HealthCare has been awarded as Top 100 employers, according to ranking "Actualidad Económica - El Mundo-".Job Description