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AI Adoption & Transformation Operations Associate

On-site in Boadilla del Monte·Added 11 days ago

Getnet

15 open roles

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Overview

Requirements

Have the right to work in Spain
Getnet doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Boadilla del Monte
No relocation package mentioned.
Have 4+ years of experience
Mid-level role.

Requirements

What we're looking for

4-6+ years of experience in transformation, strategic PMO, business operations, AI/data adoption or digital initiatives, ideally in payments, fintech or banking.
Strong ability to coordinate multidisciplinary stakeholders across business, technology, finance, HR, legal, compliance and global teams.
Good understanding of AI, GenAI, analytics, automation and responsible AI concepts; technical depth is a plus but not the core of the role.
Experience structuring portfolios, operating cadences, executive reports, action logs and decision materials for senior stakeholders.
Comfortable managing ambiguity, chasing owners, simplifying complex topics and protecting leadership time.
Proactive, reliable, hands-on and ownership-driven, with strong organizational discipline and business judgment.

Languages

Excellent communication skills in English and Spanish; Portuguese is a strong plus.

The role

Getnet Payments is looking for a data & AI transformation professional, execution-oriented and highly structured, to join the AI Transformation team as AI Adoption & Transformation Associate, based in Madrid.

What you'll do

The AI Adoption & Transformation Operations Associate will support the operational backbone of Getnet's AI transformation, ensuring adoption of global AI products, governance follow-up, portfolio visibility and coordination of financial, people, legal and compliance topics across the organization.

You will be responsible for:

Supporting the adoption and rollout of global AI products and capabilities across Getnet, coordinating readiness, owners, blockers and next steps.
Maintaining the AI transformation portfolio, ensuring initiatives have clear status, owner, value logic, risks, dependencies and executive visibility.
Coordinating AI inventory and governance follow-up, helping business owners complete required information and evidence.
Consolidating and coordinating AI-related inputs for budget, financial follow-up and value-management discussions, ensuring clear visibility for AI leadership while working in partnership with Finance as the functional owner.
Acting as the coordination point for AI-related people, legal, compliance, risk and technology dependencies, ensuring requirements, approvals and follow-ups are properly structured with the respective functional owners.
Preparing executive reports, decision materials and follow-up trackers for AI leadership, global forums and local sponsors.
Facilitating communication, training, knowledge sharing and responsible AI adoption across countries, business domains and functional teams.
Reducing operational friction for AI leadership by structuring priorities, actions, owners and escalation points with discipline and clarity.

About Getnet

Getnet is a fintech company specializing in payment processing and merchant services, offering a range of solutions including card payment acceptance, digital payments, and value-added services for businesses. As a subsidiary of Banco Santander, Getnet operates across multiple countries in Latin America and Europe, providing payment technology and financial services to merchants of all sizes. The company is part of the broader financial services ecosystem, focusing on enabling seamless transactions and supporting the digital transformation of commerce.

In Spain, Getnet has established a significant presence with its office in Madrid, which serves as a hub for its operations in the region. The company is actively expanding its team in Spain, with roles spanning engineering, data, IT operations, and business functions, making it an attractive destination for international professionals looking to work in the fintech sector. Getnet's culture emphasizes innovation, digital transformation, and collaboration, and as part of the Santander group, it offers the stability of a large financial institution while maintaining the agility of a tech-focused company.

Industry: Fintech
Founded: 2017
Employees: 5,000–10,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: getnet.net

Good to know if you are moving

Getnet is a subsidiary of Banco Santander, one of the largest banks in the world, providing financial stability and global opportunities.
The company has a strong focus on digital transformation and innovation, offering roles in cutting-edge areas like AI, machine learning, and data architecture.
Working in Madrid offers a vibrant lifestyle and a growing tech ecosystem, with Getnet's office located in the heart of the city.
Getnet supports professional development and offers a multicultural environment, with teams across Europe and Latin America.
The company is expanding its Spain operations, creating new opportunities for international talent in fintech and technology.

In their own words

About the company & team

Work in a global AI-first transformation where adoption, governance and value delivery are critical to Getnet's future operating model.
Contribute to strategic initiatives that scale AI products, responsible AI practices and agentic ways of working across payments.
Collaborate with international teams across Santander Group, Getnet countries, business domains and enabling functions.
Gain strong exposure to senior leadership while helping turn AI strategy into disciplined execution and measurable business impact.

All open roles at Getnet