ISV Partner Associate

We are in search of an ISV Partner Associate to join our team in Madrid, with the following qualifications and background:

Professional Experience

• 6-8 years of demonstrable experience in partnership management, channel management or indirect channel development, preferably within payments, fintech or B2B SaaS. (Required)

• Demonstrable experience managing partners as a distribution and recurring business generation channel, with the ability to demonstrate impact on active merchants, processed volume and/or revenue. (Required)

• Experience designing or managing partner programmes, including tiers, incentives, enablement materials and training. (Required)

• Strong knowledge of the payments ecosystem and experience working with ISVs, SaaS platforms, software integrators or technology ecosystems. (Required)

• Experience coordinating cross-functional activation and integration projects with commercial, technical and product teams. (Required)

Hard Skills

• Partnership and indirect channel management. (Required)

• Data analysis, dashboards and KPI management to identify opportunities and define concrete action plans. (Required)

• Partner programme management, activation, enablement and Go-To-Market execution. (Required)

• Knowledge of the payments ecosystem and ISV-based distribution models. (Required)

Soft Skills

• Ability to influence without direct authority and build trusted relationships. (Required)

• Strategic thinking combined with strong execution capabilities. (Required)

• Data-driven and results-oriented mindset. (Required)

• Ownership and ability to manage initiatives from definition through execution. (Required)

• Excellent communication and presentation skills, with the ability to engage effectively with senior, commercial and technical stakeholders. (Required)

• Ability to manage multiple partners, prioritise initiatives and work autonomously. (Required)

• Resilience, persistence and continuous improvement mindset. (Required)

• Experience scaling an indirect channel from an initial stage to significant merchant volumes. (Preferred)

Education

• University degree or equivalent education related to business, technology, finance or a related field. (Preferred)

• Native-level Spanish. (Required)

• Professional English proficiency. (Required)

Division/Entity: Getnet Europe
Department: Partnerships
Location: Edificio Alhambra - Ciudad Financiera - Boadilla

As an ISV Partner Associate, your day-to-day work will include:

• Managing the partner relationship end-to-end after contract signature, acting as Getnet's main point of contact for the ISV and coordinating activation, integration and commercial development. (Required)

• Designing and executing partner activation plans and Go-To-Market strategies with each partner, defining commercial priorities, objectives and success metrics. (Required)

• Coordinating with Integration teams and other internal areas to launch each partner, ensuring timelines are met and delivering an excellent experience throughout the process. (Required)

• Managing each ISV as an indirect acquisition channel, defining activation targets, commercial materials, training and enablement activities for the partner's teams. (Required)

• Regularly analysing channel performance through metrics such as activated merchants, processed TPV, activation rate, productivity and churn, identifying specific growth levers. (Required)

• Designing and executing improvement plans to increase partner productivity and accelerate the conversion of the partner's installed merchant base. (Required)

• Identifying cross-sell, upsell and agreement expansion opportunities, including new verticals and geographies, to maximise channel growth potential. (Required)

• Building trusted relationships with senior stakeholders and reporting to the Director of Partnerships on activations, processed volume, KPIs, opportunities and growth pipeline. (Required)