Customer Service Agent with Catalan - Banking Sector

Requirements:

• Previous experience in customer service (preference for the banking sector)

• Availability to work flexible shifts

• Exceptional communication skills and ability to work in a team.

• Results-oriented and strong problem-solving skills

• Knowledge of basic financial products and services

• A degree in finance or business-related fields is valued

Valuable:

• Experience in call centers.

• Experience in customer service.

• Previous experience working in banking

REQUIREMENTS: native/bilingual level of Catalan

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Your next professional challenge awaits you!

Do you want to boost your career in a stable, international, and growing environment?

Join our team and collaborate on a top-tier project for a major banking institution, where you can put your language skills and customer service vocation into practice in the banking sector.

Your responsibilities:

• Handle incoming calls from banking sector customers

• Providing clear and concise information about financial products and services

• Identify cross-selling opportunities while providing exceptional service

• Update and maintain accurate records in the CRM system

• Be part of a prestigious international project.

• Work in a professional and dynamic environment.

• Opportunities for professional development and internal growth.

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.