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Call Center Agent - Banking Customer Service (Catalan)

On-site in Madrid·Added 15 days ago

Overview

Job details

  • Permanent contract

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

🎯 Contract: Permanent

💰 Salary: 8.78 b/h

📅 Schedule: 25h workday with the option of 2 shifts (Morning: 09:00 to 16:00) Afternoon: from 15:00 to 23:00

🏆 Extras: Training provided by the company

🚀 Opportunities for growth within the company

Requirements

What we're looking for

  • Availability to undergo prior training (4.5 weeks online + final week and a half in person at the facilities, from 9:00 to 15:00 or from 15:00 to 21:00, Monday to Friday).
  • Availability to start the position on 18/11/2026.
  • Availability to work in the MORNING time slot (09:00 TO 16:00) or AFTERNOON (15:00 to 24:00), on a schedule from Monday to Sunday, with 2 rotating days off per week.
  • FLUENT CATALAN PROFICIENCY IS ESSENTIAL, AS THE WORK WILL BE PERFORMED IN CATALAN.

Nice to have

  • Previous experience as a teleoperator, or in customer service (valuable, but not essential).

The role

📢 We Are Looking For You! We are looking for a TELEOPERATOR (M/F/X) in Madrid 📢

Do you have experience as a TELEOPERATOR (M/F/X) or would you like to make the leap into this sector? This could be your opportunity! We are looking for people eager to work in Madrid

What you'll do

✔️First-level customer service, offering information and support regarding banking products and services.

✔️Management of inquiries related to customer keys, cards, and accounts.

✔️Resolution of routine procedures and customer guidance according to their needs.

✔️Registration and follow-up of inquiries made.

Hiring process

If you think this offer is for you, do not hesitate to sign up! Click on "Apply for this job" and send us your CV. 📩

We are waiting for you! 💼✨

About Triangle Solutions RRHH

Triangle Solutions RRHH is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with qualified personnel across a wide range of sectors, including logistics, hospitality, healthcare, administration, and industrial operations. With a broad portfolio of open positions throughout Spain, the company serves as a key intermediary for both employers seeking temporary or permanent staff and job seekers looking for opportunities in various regions, from Tenerife to Barcelona.

Industry
Staffing

In their own words

About the company & team

At Triangle Solutions HR, we have been helping people find employment and companies incorporate the best talent for over 30 years. We work in various sectors and are passionate about connecting people with the opportunities that best suit their skills and aspirations.

All open roles at Triangle Solutions RRHH
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