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Telephone ATC Agent in Madrid with Catalan. Indefinite Contract. Morning or Afternoon Shift.

On-site in Madrid·Added 11 days ago

Gi Group España

844 open roles

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Overview

Job details

  • Permanent contract

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

We offer:

Would you like to work 6-hour shifts and istas.

• Fixed salary according to the Contact Center collective agreement corresponding to the Specialist Teleoperator category.

Benefits of joining us:

• Work in a professional and dynamic environment.

• Opportunities for professional development and internal growth.

Requirements

What we're looking for

• HAVE A NATIVE/BILINGUAL LEVEL IN CATALAN

• Experience in customer service

• Strong communication skills, both verbal and written.

• Strong customer orientation and issue resolution skills.

The role

Your next professional challenge awaits you!

Are you interested in customer service skills in the TELECOMM

What you'll do

Your responsibilities:

• Customer service

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

Security Guard Girona Costa + €2,150 net

How you'll work

• Work from Monday to Sunday (max. 2 weekends per month)

• On-site work in Madrid

• 30-hour workweek

• Shifts

•Morning: 9:00 to 15:00

• Afternoon: 3:00 PM to 9:00 PM

Hiring process

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
Website
es.gigroup.com

In their own words

About the company & team

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Additional information

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed solely for the purpose of maintaining the relationship established with you. You can exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.

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