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Multichannel Customer Service Agent (English) - Telecommunications

On-site in Madrid·Part-time·Added 1 month ago

Still open when we checked on 28 Sept

Gi Group España

736 open roles

Overview

Job details

  • €9.72 an hour

    Gross, as stated in the ad.

  • Part-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

Skills

This job was automatically translated to English.

The role

What you'll do

  • Comprehensive customer
  • The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco
  • The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco
  • Application of the procedures, scripts, and standards defined for the service.
  • Continuous updating of knowledge regarding products, services, and procedures.
  • Updating and management of the service databases.

How you'll work

  • Contract: 3 months, with the possibility of extension.
  • Salary: according to collective agreement: €9.72/ gross hour.
  • Working hours: 30 hours per week.
  • Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.
  • Working days: Monday to Saturday, with one Saturday approximately every month and a half/two months.
  • Location: Central area, Madrid.
  • Start date: September 15.

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed solely for the purpose of maintaining the relationship established with you. You can exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.

description

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

We are looking for a person

We are looking to hire a Customer Service Agent to join a stable project, with the possibility of extending the contract.

What are we looking for?

  • Valuable Intermediate or Higher Degree in IT or similar training.
  • Experience or knowledge of telephony and mobile communications systems is essential.
  • Previous experience in customer service and management.
  • Communication skills, customer orientation, and problem-solving.
  • B1 level English is

During the selection process, technical knowledge related to telephony and mobile communications will be especially valued.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
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