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Insurance Customer Service Agent (Catalan + English)

Remote, Barcelona·Part-time·Added 23 days ago

Grupo Crit

1103 open roles

Overview

Job details

  • Part-time

    Per the ad.

  • Fully remote

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Compulsory secondary education (ESO)

    “Educación Secundaria Obligatoria, Bachillerato o equivalente.” — per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • Compulsory Secondary Education, Baccalaureate, or equivalent.
  • Bilingual Catalan or an accreditable C1 level.
  • English level C1.
  • Experience in customer service and administrative management.
  • Experience in insurance, banking, or contact centers will be valued.
  • Good oral and written communication skills.
  • Proficient and agile use of computer tools.

The role

What you'll do

Do you speak Catalan and English, and are you passionate about customer service?

Join a stable project in the insurance sector through crit at one of the most important companies in the sector!

  • Multichannel customer service (calls and emails).
  • Management of inquiries and requests from customers and offices.
  • Processing and modification of policies.
  • Administrative and operational management in internal systems.
  • Incident resolution and case follow-up.

How you'll work

  • 30-hour work week, Monday to Friday, with the possibility of increasing hours
  • Shifts: 08:00 to 14:00 or 11:00 to 17:00.
  • 100% remote work
  • Possibility of a hybrid model after completing the training period.
  • Salary according to collective agreement + language bonus.
  • Initial 3-month renewable contract, with the possibility of permanent incorporation into the company.
  • Paid initial training (15 days duration).

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.

Industry
Staffing
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