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Customer Service Agent for Store

On-site in Palma·Full-time·Added 5 days ago

Grupo Crit

1006 open roles

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Overview

Job details

Fixed-term contract
Full-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Palma
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

We offer:

- Online training provided by the company for 14 days, which will allow you to specialize in the sector and learn about its programs and products.

- Support from your first day of work with a senior colleague.

- Fixed salary according to the Call Center Agreement (e.g., 1,558.14 euros gross, full-time).

- Temporary contract with the possibility of staying on the team based on your performance.

Requirements

What we're looking for

- Ease and fluency in communication.

- Intermediate-advanced computer skills.

- Responsible, committed, and autonomous attitude.

- Teamwork and collaborative disposition.

Nice to have

WE VALUE previous experience in customer service as well as:

- Ease and fluency in communication.

- Intermediate-advanced computer skills.

- Responsible, committed, and autonomous attitude.

- Teamwork and collaborative disposition.

The role

At Grupo CRIT, we offer you the opportunity to work as a customer service agent in a store as part of a dynamic team with a great work environment.

Do you have customer service experience and are looking for a job? Do you have knowledge and like everything related to new technologies? This is your offer!

We need people like you, eager to work, dynamic, enthusiastic, and who want stability.

What you'll do

Your main function will be to advise and assist the customer with billing queries and incidents, complaints, terminal configuration (transfer of contacts, photos, etc.), as well as offering them the different products of the company.

Your main goal in the store will be to ensure that customers are satisfied with all the services offered.

How you'll work

- Full-time position.

- On-site work at the office:

Address: Calle Aragón Nº 2

The schedule is 10:00-14:00 16:00-20:00

Hiring process

At GRUPO CRIT, we can't wait to meet you! Sign up for the offer and join our great team of professionals!

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.