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Calypso Support Technician

Remote, Madrid·Full-time·Added 22 days ago

Grupo Digital

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Overview

Job details

Permanent contract
Full-time hours.
Fully remote
Only from certain places, per the ad: “Híbrida en Madrid (1 día/semana en oficina) o 100% remoto para profesionales fuera de Madrid.”

Requirements

Have the right to work in Spain
Grupo Digital doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Competitive salary based on experience.
Permanent contract or option for a commercial contract.
22 working days of vacation.
Flexible compensation plan: health insurance, childcare checks, transportation checks.
Training in Technology and Soft Skills.
Referral program: €500 for each candidate you recommend who joins us

Requirements

What we're looking for

1-2 years of experience
Experience with Java.
Knowledge of Unix/Linux.
Experience with Oracle / Databases.
Ability to analyze and resolve technical incidents.
Availability to perform 24/7 on-call shifts

Nice to have

Previous experience with Calypso or similar financial platforms.
English B2 or higher, especially for written communication.
Experience in application support, batch processes or critical environments.
Experience working with technology providers and ticket management.

The role

We are looking for a technical profile with experience in Java, Unix and Oracle to join a team specialized in the support of a critical financial platform.

What you'll do

Analyze and resolve incidents on the Calypso platform.
Provide technical support to users.
Perform monitoring and control of batch processes.
Analyze and execute corrective actions on the platform.
Participate in technical improvements and evolutions.
Work with Java, Unix and Oracle databases.
Manage and follow up on tickets with the platform provider.
Communication in English with international users and teams from Asia, the USA and London.

How you'll work

Contract: Permanent
Location: Madrid
Modality: Hybrid in Madrid (1 day/week in office) or 100% remote for professionals outside of Madrid.
Schedule: Full-time. Availability to perform 24/7 on-call shifts (approximately every 4-5 weeks, for the handling of critical incidents).

About Grupo Digital

Grupo Digital is a Spanish IT consulting and talent outsourcing company based in Madrid. It provides IT recruitment, outsourcing, and technology consulting services, helping companies find and hire skilled tech professionals. The firm has a database of over 190,000 candidates and uses AI-driven matching to accelerate hiring, with a focus on roles in software development, data, cloud, cybersecurity, and SAP/ERP systems.

Grupo Digital operates primarily in Spain, with offices in Madrid and Valencia, and offers many remote and hybrid positions across the country. The company emphasizes flexibility, work-life balance, and professional development, making it an attractive option for IT professionals looking to work in Spain. Its international relevance is limited, as it mainly serves the Spanish market, but it provides opportunities for tech talent seeking roles in Spain.

Industry: IT Services
Headquarters: Madrid, Spain
In Spain: Madrid, Valencia
Website: grupodigital.eu

Good to know if you are moving

Grupo Digital is headquartered in Madrid, Spain, with an additional office in Valencia.
Many job openings are remote or hybrid, offering flexibility for international candidates.
The company provides benefits such as flexible hours, training opportunities, and parental leave.
It holds ISO 9001, ISO 27001, and ISO 14001 certifications, indicating quality and security standards.
The company participates in R&D projects with universities and public bodies, fostering innovation.

In their own words

About the company & team

We are a team of more than 100 technology professionals, where you will find stable projects with leading national and international clients, developing solutions in Artificial Intelligence, Cloud, Cybersecurity, etc.

We are committed to standing by your side throughout every phase of the project, ensuring you grow professionally with us, and your contribution matters.

Do you want to stay up to date with the latest technologies and are you looking for new challenges? Send us your CV and we will get in touch with you!

All open roles at Grupo Digital