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Hospitality Coordinator - Bingo Division

On-site in Madrid·Added 2 months ago (last checked 9 Nov)

Grupo Orenes

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Our summary

Work mode: On-site, Madrid
Contract: Permanent
Spanish: Fluent
Benefits: Flexible pay plan

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Permanent full-time contract.
Company vehicle for national travel.
Flexible compensation plan
Join a solid and constantly growing company.

The role

Grupo Orenes, a leading business holding in leisure and entertainment with more than 55 years of experience, is looking to hire a National Hospitality Coordinator for its Bingo Division with the mission of supervising and coordinating hospitality in Bingo halls throughout the national territory, ensuring compliance with established procedures, standards, and prices.

What you'll do

Develop the hospitality model and the national action plan. Train bingo staff to ensure its correct implementation and the fulfillment of strategic objectives.
Attend to and quickly resolve any incidents related to hospitality, minimizing operational impact and guaranteeing service continuity.
Review and analyze the results of established procedures and protocols, proposing improvements that optimize the hospitality offering and maximize business profitability.
Review invoicing and transfers between warehouses, ensuring product availability and compliance with costs agreed upon with suppliers.
Periodically audit the various warehouses and analyze inventory results, correcting deviations and reinforcing internal control.

Requirements

Valued: Vocational Training in Hospitality, Tourism, or similar.
Commercial and negotiation skills with suppliers
An analytical, organized, honest, and methodical profile.
Operational leadership and the ability to train and support teams.
Availability to travel regularly throughout the national territory.

About Grupo Orenes

Grupo Orenes is a Spanish gaming and hospitality group headquartered in Murcia, Spain. The company operates a wide range of leisure and entertainment businesses, including bingos, casinos, sports bars, and restaurants, with a strong presence across Spain. It is one of the leading operators in the Spanish gaming sector, managing venues such as Casino Odiseo and various bingo halls and sports bars.

For international professionals, Grupo Orenes offers opportunities in customer-facing roles such as gaming floor staff, croupiers, and hospitality positions, as well as technical roles in electronics and maintenance. The company's operations are primarily in Spain, with offices and venues in cities like Murcia, Madrid, Valencia, Seville, and others. The work culture is rooted in the Spanish gaming and hospitality industry, and while most roles require Spanish language skills, the company provides a stable and established environment for those looking to work in this sector.

Industry: Gaming and Hospitality
Founded: 1950
Employees: 1,000–5,000
Headquarters: Murcia, Spain
In Spain: Murcia, Madrid, Valencia and 9 more

Good to know if you are moving

Grupo Orenes is a family-owned Spanish company with a long history in the gaming and hospitality industry, offering stable employment in a well-established sector.
The company operates venues across multiple Spanish cities, including Murcia, Madrid, Valencia, Seville, and others, providing opportunities in various locations.
Most roles require Spanish language proficiency, as they involve direct interaction with customers and local operations.
The company offers a range of positions from gaming floor staff and croupiers to hospitality roles like cooks and waiters, as well as technical positions in electronics.
As a Spanish company, it provides an authentic experience of working in the local gaming and hospitality industry, with a focus on customer service and entertainment.

In their own words

Additional information

With a firm commitment to treating all applications under the premise of non-discrimination and impartiality, and valuing abilities, achievements, and experience regardless of age, sex, nationality, race, or disability; applications with a disability certificate will be positively valued.

All open roles at Grupo Orenes