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Telephone Support Technician

On-site in Zaragoza·Full-time·Added over a year ago (last checked 11 Oct)

Grupo OSGA

260 open roles

Overview

Job details

  • €23,000 a year

    Gross, as stated in the ad.

    About €1,520 a month after tax.

  • Full-time

    Per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Requirements

  • Work on-site in Zaragoza

    No relocation package mentioned.

  • Have 2+ years of experience

    Mid-level role.

  • University degree

    “Titulación, media, superior o de grado en las áreas de Derecho, Administración, Empresariales o Economía.” — per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Degree, associate, higher, or bachelor's degree in the areas of Law, Administration, Business, or Economics.
  • Minimum of two years of experience in positions related to employment and training areas.
  • Knowledge of Public Administrations, especially the Diputación General de Aragón
  • Handling of information via email and WhatsApp
  • Analytical and synthesis skills.
  • Knowledge of the labor market and the active employment policies of the community
  • Sense of responsibility and confidentiality regarding the position

Nice to have

  • A disability certificate of 33% or more is valued.

Pay & benefits

What you'll get

Salary: 23,000€ gross per year.

The role

INAEM TELEPHONE CUSTOMER SERVICE TECHNICIAN WE ARE PEOPLE WHO INTEGRATE PEOPLE. We are committed to the inclusion of vulnerable groups in our team. JOIN GRUPO OSGA! FUNCTIONS: Attend to INAEM users by resolving their doubts, requests, complaints, claims, and incidents. TASKS:

What you'll do

  • Telephone attention
  • Management of inquiries received via the INAEM website and through email
  • Reception and management of complaints and suggestions

How you'll work

  • Availability for rotation and working hours between 9:00 and 19:00

Contract:

  • Vacation coverage from June 20th until December 2025
  • Variation of working days, from 10 hours per week up to full-time.
  • From the last week of July until September, full-time, also December.

About Grupo OSGA

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