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Account Optimization Manager Spain Islands
On-site in Mallorca·Full-time·Added 3 days ago
What they offer
Full-time hours
Per the ad.
What they ask for
Have the right to work in Spain
HBX Group doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Mallorca
No relocation package mentioned.
The role
The Account Optimization Manager reports to the Area Manager and works closely with the Account Manager to build and maintain strong relationships with hotel partners. The role ensures partners fully understand the value proposition and available tools to maximise revenue growth. A consultative, trust‑based approach is central to managing the portfolio and driving long‑term performance.
The role is primarily responsible for maximising revenue, profitability, and occupancy through strategic inventory and account optimisation, supported by data‑driven insights and market intelligence.
What you'll do
- Build strong, trusted relationships with hotel partners through a consultative and collaborative approach.
- Optimise partner revenue, profitability, and occupancy through strategic inventory management, availability control, and tactical campaigns.
- Maintain competitive positioning and differentiation in the marketplace.
- Analyse market demand, competition, and client behaviour to identify growth opportunities.
- Lead commercial discussions and negotiations, structuring optimal agreements aligned with company objectives.
- Develop account plans and prioritise initiatives based on commercial performance and market fundamentals.
- Leverage data and insights to drive optimisation, identify risks, and unlock upsell opportunities.
- Collaborate closely with internal teams and external partners to align on goals and execution.
- Demonstrate agility and adaptability in a fast‑changing commercial environment.
Requirements & Experience
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Requirements
What we're looking for
- Several years' experience in commercial or account‑facing roles, with direct customer interaction.
- Proven negotiation experience and strong commercial acumen.
- Experience in account planning and account optimisation.
- Strong analytical skills with the ability to translate data into actionable insights.
- Fluent English (spoken and written); local language proficiency required.
- Excellent communication and interpersonal skills, with strong cultural awareness and empathy.
- Customer‑centric mindset with a strong commitment to service and partnership excellence.
- High standards of integrity and professionalism.
- Collaborative, proactive, and commercially driven.
How they hire
3 steps3 interviews
Register your interest
Introduction to HBX Group
With Talent Acquisition team · Phone call
A chance, following your application, for you to learn more about HBX Group. During this initial phone interview with a member of our Talent Acquisition team you can ask about the opportunity itself and share with us what you're looking for.
Opportunities to shine
With our leaders
Meet one or more of our leaders to discuss your skills and expertise and ask questions about what your future might look like at HBX Group. Depending on the role itself, this step may include more than one meeting with us and sometimes an assessment.
Is it a match?
Now it's time for us both to decide whether we're right for each other. We want to be the right fit for you, as much as you for us - a match where we both thrive.
- All applications are reviewed by a member of our Talent Acquisition team and you should hear feedback within a week.
- You can check the status of your application via the Homepage of your candidate account.
About HBX Group
HBX Group is a global travel technology company headquartered in Palma, Spain, operating at the intersection of travel and technology. The company provides a comprehensive suite of B2B solutions for the travel industry, including accommodation, transport, and ancillary services, connecting travel sellers with a vast inventory of hotel stock worldwide. With a workforce of over 2,000 employees, HBX Group is a significant player in the global travel ecosystem, serving clients in over 190 countries.
In Spain, HBX Group has its headquarters in Palma de Mallorca, with a substantial presence in Madrid and Barcelona. The company's work culture is international and dynamic, with English as the working language, making it an attractive destination for international professionals. They offer a range of roles from engineering and product to corporate functions, and their careers page highlights a commitment to innovation and technology, particularly in areas like AI adoption and data analytics.
- Industry
- Travel Technology
- Founded
- 2001
- Employees
- 1,000–5,000
- Headquarters
- Palma, Spain
- In Spain
- Palma, Madrid, Barcelona
- Website
- hbxgroup.com
Good to know if you are moving
- English is the working language, making it accessible for international professionals.
- The company has a global presence with offices in multiple countries, offering international career opportunities.
- They have a strong focus on technology and data, with roles in AI, engineering, and data science.
- The company offers a diverse range of roles from engineering to corporate functions, suitable for various professional backgrounds.
- Headquartered in Palma de Mallorca, a popular destination for international professionals.
In their own words
About the company & team
HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
HBX Group is the world's leading technological partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality.
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