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Junior Quality and Training Officer

Hybrid in València·Added 8 days ago (last checked 19 Oct)

Hello Watt

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Our summary

Salary: €800 - €1,000 a year
Work mode: Hybrid, València
Contract: Internship
Education: University degree

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Skills

This job advert was originally written in French.

Requirements

What we're looking for

Business school or engineering school background,
Strong sales pitch; Initiative, enthusiasm, and a proactive mindset
Dynamic, persevering, pedagogical, a good listener
Sales drive: you master complex sales techniques, particularly remote selling, and have a strong appetite for commerce.
Tech-oriented: comfortable with technology, you will use various digital tools to manage your activities.
Human-centric: You like being close to your colleagues, listening to them, and helping them progress. Your analytical skills, team spirit, and enthusiasm are additional assets that will allow you to succeed in this position.
Knowledge of topics related to energy renovation or experience in sales would be a plus.

The role

In order to develop, optimize, and improve Hello Watt's sales service, we are looking for a Quality & Training Assistant Intern (M/F).

Reporting to the Quality & Training Manager, you will be in charge of participating in the development of initial and continuous training for the comparison, solar, and renovation activities of our site in Valencia. You will also be responsible for monitoring the quality of the advisors' sales pitch and ensuring compliance with partner requests by conducting call monitoring and providing feedback to the floor advisors.

What you'll do

Conduct monitoring of our sales representatives as part of our partners' audits and our own continuous internal audits;
Identify gaps and areas for improvement in our practices in order to build corrective action plans to upskill our sales representatives;
Guarantee compliance with the requirements, processes, and quality levels expected by our partners and in connection with our internal standards;
Management and arbitration of sales attribution during multiple interactions between advisors;
Develop indicators and produce reports on quality metrics.
Disseminate and support the implementation of our partners' quality requests within our sales representatives' pitch;
Maintain our internal knowledge base as well as training documents;
Co-facilitate continuous/initial training workshops for our sales teams (fun workshops, collective coaching, training reviews, …);
Provide written and/or oral feedback to sales representatives following quality monitoring to help them progress.
Participation in quality committees, calibration committees, and direct contact with our partners;
Prepare meeting minutes;
Select and transmit calls to our partners based on their criteria;
Setup, installation, and programming of PCs and workstations for new sales representatives.

Why Hello Watt?

To work alongside dynamic and committed teams
To be at the heart of a high-growth start-up, working on an exciting topic such as the development of self-consumption
To have responsibilities, autonomy, and a strong impact on the development of Hello Watt

Additional information

Contract type: Internship (6 to 6 months)
Start date: December 01, 2025
Location: Valencia
Occasional remote work allowed
Salary: between €800 and €1000 / year

About Hello Watt

Hello Watt is a French energy tech company that provides a digital platform to help households reduce their energy bills and carbon footprint. With a team of over 200 people, the company offers services including energy supplier comparison, home energy efficiency renovations, and solar panel installations, and is expanding its operations across France and Europe. The company is headquartered in Paris, France, and has additional offices in Amiens, Valencia, and Málaga.

Industry: Energy
Founded: 2017
Employees: 201–500
Headquarters: Paris, France
In Spain: Valencia, Málaga

Good to know if you are moving

Hello Watt has offices in Valencia and Málaga, Spain, offering opportunities for international professionals through VIE (Volontariat International en Entreprise) programs and local contracts.
The company is actively hiring for roles in Spain, including sales, customer care, and business development positions, with French language skills often required.
Hello Watt is a growing scale-up with over 200 employees, providing a dynamic startup environment focused on the energy transition.
The company offers a mix of remote-friendly and on-site roles across its European offices, with a strong emphasis on customer satisfaction and team collaboration.

All open roles at Hello Watt