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Sales Associate Madrid Airport T4 16h (m/f/x)

Hybrid in Madrid·Added 2 days ago (last checked 15 Oct)

HUGO BOSS

13 open roles

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Overview

Work mode: Hybrid, Madrid
English: Required
Other languages: French

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Skills

The role

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

We are looking for a Sales Associate for our BOSS Store Madrid Airport T4, with a 16-hour per week schedule and a permanent contract (Saturdays and Sundays).

Profile Requirements

Previous experience as a Sales Associate in an airport environment (luxury retail experience is a plus).
AVSEC Certificate (highly valued).
High level of English (B2-C1).
French is a plus.
Immediate availability.

Shift Schedule

Morning Shift: 7:00 AM to 3:00 PM (30-minute break).
Afternoon Shift: 1:00 PM to 9:00 PM (30-minute break).
Mid Shift: 11:00 AM to 7:00 PM (30-minute break).

What you can expect

In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
Responsible for CRM data gathering & quality management.
Contribute to achieve the location's performance targets and individual KPI's.
Support in transaction, complaint & return handling.
Participate in regular trainings to continuously develop.
Support in all operations for loss prevention and stock management.
Proficient utilization of business systems & latest technology.
Drive the use of all available tools and ensure procedures are executed and policies followed.

Your profile

Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
Made to measure experience is required.
Excellent interpersonal and communication skills at all levels.
Demonstrate strong commercial acumen and brand knowledge.
Ability to be flexible & adaptable to the need of the business.
Willingness to constantly learn & develop.
High cultural knowledge & awareness.
Proactive and positive attitude.
Fluent English speaker.

Your benefits

Competitive salary, commission and attractive benefits.
Global career path for specialists and leadership.
Tailored trainings and development opportunities.
International and inspirational working environment with a dynamic work culture.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.

About HUGO BOSS

HUGO BOSS is a global fashion and luxury company known for its premium apparel, accessories, and fragrances. The company operates worldwide with a strong retail presence and employs thousands of people across design, production, and sales. Its global headquarters is located in Metzingen, Germany.

In Spain, HUGO BOSS has a commercial presence with offices and retail locations, offering opportunities in sales, management, and corporate functions. The company emphasizes a culture of trust, innovation, and sustainability, making it an attractive employer for international professionals seeking to work in the fashion industry in Spain.

Industry: Fashion and Luxury
Headquarters: Metzingen, Germany
Website: hugoboss.com

Good to know if you are moving

HUGO BOSS is a globally recognized fashion brand with a strong international presence, which can be appealing for professionals seeking a well-known employer.
The company's global headquarters is in Metzingen, Germany, but it has operations in Spain, offering potential opportunities for relocation within Europe.
HUGO BOSS emphasizes a culture of trust and innovation, which may align with the values of international professionals looking for a supportive work environment.
The company is active in the fashion and luxury sector, providing roles in retail, management, and corporate functions that may be relevant to international candidates.

All open roles at HUGO BOSS