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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
What would we like you to bring to us?
- Advanced English level (oral/written).
- Experience in a similar position is valued.
- Proactive personality, taking initiative and projecting a positive attitude.
- Knowledge of the city of Madrid as a tourist destination is valued.
- Knowledge of the Microsoft Office suite and email management.
- Available to work in shifts and with schedule flexibility.
- Knowledge of the Opera System is valued.
- Service attitude.
- Attention to detail.
- B driving license.
And us, what can we offer you?
We are proud to take care of our team; therefore, we offer benefits that make a difference.
- Your development is our priority, which is why we have continuous training programs and opportunities for both internal and international mobility.
- Enjoy free nights in our hotels around the world and live the Hyatt experience.
- Because inclusion and respect are part of our essence, we are proud to be a workplace where diversity is not only respected but celebrated. We believe in equal opportunity and equity as fundamental pillars of our culture.
- Once a year, we meet with our talents to celebrate that we have the best team.
- With our Hystar program, every semester the team votes for the star talent who inspires the rest of their colleagues.
- Because well-being is one of our values, we take care of you with Wellhub, psychological support, and much more.
- You will enjoy a competitive package of benefits designed to care for you and recognize everything you contribute, which also includes exclusive discounts at our outlets and at some nearby businesses.
Join the Thompson Sevilla Team! Let yourself be seduced by a luxury lifestyle experience.
Who are we?
Thompson Sevilla is the meeting point between Sevillian culture, contemporary art, and luxury lifestyle.
Here we live our purpose: "We care for people so they can be their best".
This means we take care of you so that you can grow, learn, and give your best every day. Because at Thompson Sevilla, people are at the center of everything we do. We believe in the power of belonging and in creating a culture of care, where every talent feels part of a family.
Additionally, Hyatt has been recognized for over 10 years on the Fortune 100 Best Companies to Work For list, reflecting our commitment to inclusion, well-being, and the development of our talents.
Your mission
We are looking for a Bellperson to join our team. If you are passionate about offering unique experiences, this is the place for you.
What will you do in your day-to-day?
- Responsible for receiving and assisting guests and visitors cordially and professionally with all their needs, both at the time of Check in and Check out whenever required by them.
- Responsible for maintaining order in the lobby and in the luggage storage areas and ensuring the care and maintenance of the facilities and operating equipment.
- Ensure recognition for VIP guests or WOH Members.
- Adapt to the changing situations of the hotel, recognize priorities, and manage time and pressure effectively.
- Continuously seek to improve satisfaction levels for guests and internal customers in order to achieve greater loyalty to the hotel and the brand.
- Record incidents, follow up, and resolve any inconveniences that may have occurred during the guest's stay.
- Responsible for performing guest room changes when required by the Host/ Team Leader or person in charge of the shift, as well as the delivery of packages or gifts to guest rooms.
We welcome you:
We know that many people only feel encouraged to apply when they meet all the requirements of the offer. If you feel inspired to boost your career, go for it! We would love to consider your experience and discover how you could help us make Hyatt even better!
We are a company committed to equal employment opportunities. We do not discriminate based on race, gender, sexual orientation, religion, disability, or any other protected characteristic. In line with Hyatt's values, we put people at the center of everything we do, we value diversity, and we foster an inclusive environment where every person can develop, contribute their talent, and feel respected.
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