Technical Support Engineer (no travel)

Remote, Azkoitia·Full-time·Added today

Iddtek

17 open roles

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Overview

Job details

Permanent contract
Full-time hours.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Iddtek doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Have 5+ years of experience
Mid-level role.
University degree
“Grado en Ingeniería Electrónica.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer?

●Immediate incorporation into a dynamic, close-knit, and collaborative team.

●Diverse challenges that will allow you to expand your knowledge and avoid monotony.

●Continuous training and professional development opportunities.

●An environment in which you will be able to contribute ideas, take on responsibilities, and grow with every project.

●Competitive remuneration, in accordance with your experience and knowledge.

●Flexible remuneration plan and other social benefits, according to IDDTEK's policy.

If you are looking for an engineering position with varied projects, new challenges, and the opportunity to continue developing professionally, we want to meet you!

Requirements

What we're looking for

●Degree in Electronic Engineering.

●Direct experience with machines, electrical knowledge, and knowledge of Siemens, Heidenhain, and Fanuc PLCs.

●Minimum 5 years of experience in similar positions within the machine tool sector.

●Fluent English.

The role

At IDDTEK, we are looking to incorporate a Technical Support Engineer into our Quality and Technical Management unit, primarily working remotely, supporting both machine user clients and our own field technicians, both in the factory and at the client's site.

What you'll do

The selected person will perform the following functions within the team:

●Provide technical support primarily remotely to machine user clients and to our own field technicians.

●Offer support in relevant tasks that require an urgent solution.

●Resolve doubts raised by the client.

●Analyze reported problems, diagnose them, and solve them.

●Promote robust solutions and generate technical documentation that helps reduce incidents.

●Coordinate possible solutions with other departments.

●Report improvement proposals to departments such as technical office, assembly, etc.

●Execute tasks with quality and within the required timeframe.

●Propose improvement actions in quality, cost, and timeframe.

About Iddtek

Iddtek is a Spanish engineering outsourcing and talent selection company, operating since 2004. It connects industrial companies with highly qualified engineers and technicians, offering services in product design, electronic equipment design, electrical design, industrial plants, and infrastructure. The company focuses on delivering quality and building strong human teams, with a commitment to understanding client needs and reducing hiring time.

Industry: Recruitment
Website: iddtek.com