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Customer Service, Exchanges and Returns IKEA Barakaldo | Fridays and Saturdays (12h/week)

On-site in Barakaldo - Bilbao·Added yesterday (last checked 6 Nov)

IKEA

52 open roles

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Our summary

Hours: Includes weekends

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This job advert was originally written in Spanish.

The role

What you'll do

Personalized customer service at the "Customer Relations" counters:

Comply with IKEA regulations and protocols within the applicable framework.
Ensure fast and efficient after-sales service.
Manage incidents/complaints: active listening, processing, management, and timely solutions for each situation.
Manage article exchanges/returns.

Job ID: 376022

Job ID: 376022

Date posted: 05/11/2026

Date posted: 05/11/2026

Why you will love us

Because we are much more than a company. We seek a positive impact on homes, society, and the planet, and we like to help people improve their daily lives at home, while doing so in a simple and accessible way for the majority. Do you want to make millions of people eager to get home? BRING YOUR TALENT TO IKEA!

About IKEA

IKEA is a global home furnishing retailer founded in Sweden in 1943, known for its flat-pack furniture, ready-to-assemble products, and its democratic design approach that combines form, function, quality, sustainability, and low price. The company operates over 400 stores worldwide and is one of the most recognizable retail brands globally, with a strong presence in Europe, North America, and Asia.

In Spain, IKEA has a significant and long-established presence with multiple stores across the country, including in Madrid, Barcelona, Seville, and other major cities. The company is a major employer in Spain, offering a wide range of roles from sales and logistics to food and interior design. For international professionals, IKEA Spain offers a structured work environment with clear processes, a strong focus on work-life balance, and opportunities for growth within a global company, making it a relevant option for those looking to relocate to Spain.

Industry: Retail
Founded: 1943
Employees: 100,000+
Headquarters: Delft, Netherlands
In Spain: Madrid, Barcelona, Seville and 10 more

Good to know if you are moving

IKEA is a global brand with a strong presence in Spain, offering opportunities for internal mobility and career growth across different countries.
The company is known for its inclusive and egalitarian work culture, with a strong emphasis on work-life balance and employee well-being.
IKEA Spain hires for a wide range of roles, including retail, logistics, food design, and customer service, many of which do not require fluent Spanish.
The company offers structured training programs and clear career paths, which can be beneficial for professionals relocating to Spain.
IKEA's Spanish operations are well-established, with stores in major cities, providing a stable and recognizable work environment for newcomers.

In their own words

About the company & team

At IKEA we are committed to making a better everyday life for the majority of people. All IKEA coworkers enjoy a comprehensive benefits package that is available to them from day one.

All open roles at IKEA