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Administrative Assistant (M/F/D) Collections Department with Excel / Split Shift / Suances Area

On-site in Madrid·Full-time·Added 4 days ago (last checked 22 Oct)

ILUNION

483 open roles

Overview

Salary
€18,053 a year

About €1,370 a month after tax.

Work mode
On-site, Madrid
Contract
Fixed-term contract, full-time hours
Hours
39 hours a week

Visa options

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Joining a project for one of the world's leading companies in the elevator and mobility sector.
  • Temporary contract due to production circumstances.
  • Full-time schedule of 39 hours per week.
  • Schedule from 08:00 to 17:00 h (with one hour for lunch).
  • Salary according to the Contact Center Teleoperator Collective Agreement + manager supplement, 18,052.54€ gross/annual.
  • From your first day of registration, you will receive specific training on the procedures, tools, and service operations to facilitate your incorporation into the position.
  • Start date: 27/10/2026.

Do you identify with this offer?

If you want to be part of a dynamic project within the elevator sector, we want to meet you. Apply now and take the next step in your professional career!

The role

Do you have experience in administrative management and telephone customer service? Are you motivated by client interaction and incident resolution? At ILUNION Contact Center BPO, we are looking for you to provide support to one of the leading multinationals in the elevator sector.

What you'll do

  • Making and receiving calls for collections management.
  • Monitoring of invoices and outstanding balances.
  • Negotiation of payment commitments with clients.
  • Management and updating of information in corporate applications.
  • Resolution of inquiries and incidents related to billing.
  • Coordination with different areas for the monitoring of files.
  • Performance of administrative tasks associated with the service

How you'll work

  • On-site work in Suances Area, C/ Rufino González 42-44 (Madrid).

About ILUNION

ILUNION is a Spanish business group owned by ONCE Foundation, operating across multiple sectors including hotels, security, cleaning, laundry services, elderly care, and accessibility solutions. With over 35,000 employees, the group is one of Spain's largest employers of people with disabilities, integrating social commitment into its business model. Its hotel division, ILUNION Hotels, manages a portfolio of urban and resort properties across Spain, while other business units provide facility services, textile care, and senior living solutions.

ILUNION has a strong presence throughout Spain, with offices and operational centers in Madrid, Barcelona, Seville, Valencia, and many other cities. The company is deeply committed to social inclusion, with a workforce where over 40% of employees have disabilities. For international professionals, ILUNION offers a unique opportunity to work in a purpose-driven organization that values diversity and inclusion, with roles ranging from hotel operations to healthcare and technical positions. The company provides a supportive work environment and is actively involved in creating accessible and inclusive workplaces.

Industry
Hotels
Founded
2014
Employees
50,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Seville and 7 more

Good to know if you are moving

  • ILUNION is a social enterprise that employs over 40% of its workforce from people with disabilities, making it a leader in inclusive employment in Spain.
  • The company operates in multiple sectors including hotels, security, cleaning, laundry, and senior care, offering diverse career opportunities.
  • ILUNION has a strong commitment to accessibility and innovation, with a dedicated business unit for accessibility solutions.
  • The company is part of the ONCE Foundation, one of the most prominent social organizations in Spain, providing stability and a strong corporate culture.
  • ILUNION offers roles across Spain, from major cities like Madrid and Barcelona to smaller towns, providing opportunities in various regions.
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