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Claims and Incident Manager

On-site in Rubí·Full-time·Added today (last checked 10 Nov)

Agency

IMAN Temporing

1528 open roles

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Our summary

Salary: Up to €32,000 a year
About €2,040 a month after tax.
Work mode: On-site, Rubí
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
English: Required

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Demonstrable previous experience in the operational management of claims, incidents, and/or non-payment management.
High/fluent English level (essential): It will be used daily for the management of international accounts and customers.
Residence in Rubí or surrounding areas (Vallès Occidental).
Methodical, proactive person, with customer orientation and stress tolerance.

Pay & benefits

What you'll get

Permanent contract - full-time.
Joining a leading company in the metal sector.
Job location: Rubí.
Salary: Up to €32,000 gross per year (depending on merit and experience provided).

The role

Are you an operational management professional with experience resolving incidents and claims? Are you looking for a stable position in a solid metal sector company in Rubí? This opportunity is for you!

We are looking for a Claims Manager to join the operations team; with a primarily operational profile, focused on detail and day-to-day resolution, ideal for someone who enjoys the direct management of incidents and the processing of files.

What you'll do

Comprehensive management, registration, and processing of daily claims and incidents from customers and suppliers.
Follow-up and resolution of non-payments in coordination with the finance department.
Fluid communication with international customers (both via email and telephone).
Internal coordination with the production and logistics departments to resolve technical incidents within the sector.
Reporting the status of claims to the department management.

About IMAN Temporing

IMAN Temporing is a Spanish staffing and recruitment company headquartered in Terrassa, Barcelona. The firm specializes in connecting businesses with qualified temporary and permanent personnel across a wide range of sectors, including logistics, industrial maintenance, hospitality, and administrative support. With a strong presence across Spain, IMAN Temporing operates as a key workforce solutions provider for companies in sectors such as retail, food service, and industrial operations.

In Spain, IMAN Temporing has a significant footprint with offices in key cities like Madrid, Barcelona, and Seville, and is known for its focus on operational excellence and workforce flexibility. For international professionals, IMAN offers opportunities in a variety of roles, from administrative and customer service positions to industrial and technical jobs, often requiring Spanish language skills. The company's work culture emphasizes practical, hands-on experience and is well-suited for those looking to integrate into the Spanish labor market.