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Senior Back Office Agent

On-site in Barcelona·Added 5 months ago (last checked 4 Nov)

Indie Campers

81 open roles

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Our summary

Hours: Includes weekends
Work mode: On-site, Barcelona
English: Required
Experience: Senior level
Driving licence: Category B

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Skills

Nice to have

Requirements

What we're looking for

Must have: Experience in cleaning, warehouse, logistics, automotive, tourism, or operations preferred.
Must have: Physically fit and comfortable with hands-on, high-paced work.
Must have: Strong attention to detail and reliability standards.
Must have: Team player with strong communication skills.
Must have: Driving License (Category B) required.
Must have: English and, Nice to have: local language proficiency (if applicable)

Pay & benefits

What you'll get

THE INDIE COMMITMENT!

Competitive compensation and commission opportunities.
Training in sales, product knowledge, customer service, and RV technical systems.
Career growth across Rental, Sales, Operations, or Servicing.
Travel benefits and access to the Indie Campers rental fleet.
Dynamic and multicultural working environment.

The role

This BO-oriented Senior Operations Support Agent is a hands-on, physical, fleet-focused role responsible for:

Vehicle cleaning & preparation
Detail verification
Stock & consumables management
Minor repairs support
Depot organisation & logistics assistance

This role is essential to maintain fleet readiness and ensure smooth depot operations.

What you'll do

On-Demand Operational Support: Help with vehicle prep, cleaning, and quick fixes to avoid delays.
Fleet Preparation and Cleaning: Clean vehicles, equip campervans, and check for damages after returns.
Stock and Consumables Management: Track and organise cleaning supplies, consumables, and extras.
Logistics and Depot Organisation: Move campervans, assist with suppliers, and keep the depot clean and safe.
Operational and Coordination Support: Prepare vehicles for pick-ups, help with minor repairs, and report issues.

How you'll work

Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15-20 kg).
Must have: Comfortable working indoors and outdoors in varying weather conditions.
Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
Must have: Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies.

About Indie Campers

Indie Campers is a global campervan rental and road-trip company that operates a network of depots across Europe, North America, and Oceania. The company offers fully equipped campervans for hire, along with curated travel itineraries and a booking platform, positioning itself as a leader in the campervan travel niche. With a fleet of thousands of vehicles and a strong focus on customer experience, Indie Campers has grown rapidly since its founding, expanding from a single location to a multinational operation.

In Spain, Indie Campers has a significant presence with its Iberian headquarters in Lisbon, where it manages a large fleet and supports a team of operations, mechanics, and customer-facing staff. The company's work culture is dynamic and international, with a mix of local and expat employees, making it a relevant option for international professionals seeking operational and technical roles in a fast-growing travel and mobility company.

Founded: 2013
Employees: 500–1,000
Headquarters: Lisbon, Portugal
In Spain: Lisbon

Good to know if you are moving

Indie Campers offers relocation support for mechanics and operations staff moving to Lisbon, including assistance with paperwork and onboarding.
The company's operational language is English, making it accessible for international hires without requiring Portuguese fluency.
Roles such as Campervan Technician and Operations Agent are hands-on and involve working with a modern fleet of campervans.
The company provides a dynamic, fast-growing environment with opportunities for quick career progression as it expands its global network.
Indie Campers' Spain hub in Lisbon is the main operational center for the Iberian Peninsula, offering a chance to work in a multicultural team.

In their own words

About the company & team

Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.

All open roles at Indie Campers