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Voice Communications Specialist

Hybrid in Madrid·Full-time·Added today

Inetum

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Overview

Job details

Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Inetum doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

Experience in IP Telephony (VoIP).
Advanced knowledge of SIP and SIP Trunk.
Experience with SBCs ((AudioCodes Livehub, Oracle))
Experience in Microsoft Teams Phone and Direct Routing.
Knowledge of voice quality (QoS, MOS, jitter, and packet loss).
Experience in integration with telecommunications operators.
Experience in Contact Center (Collab).
Knowledge of IP networks and data communications.
Microsoft Teams, AudioCodes, or equivalent certifications.
Experience in voice transformation projects towards cloud environments.
English Level B2
High availability, 24/7

Pay & benefits

What you'll get

Salary compensation in line with the experience provided.
Career plan: professional career based on experience and personal potential within a continuously evolving company with solid growth.
Training plan in technological competencies.

Would you be interested in developing your career within a company in continuous evolution and technological innovation?

This is your opportunity!

The role

We are looking for a professional specialized in voice communications to join our Telecommunications team and participate in the evolution of corporate telephony and collaboration platforms.

With experience in VoIP, SIP/SIP Trunk, SBCs (AudioCodes and Oracle), Microsoft Teams Phone, and Direct Routing environments. With knowledge in Contact Center, integration with telecommunications operators, voice quality (QoS, MOS, jitter), E.164 numbering, and high availability architecture design. Knowledge of networks and data communications will be valued.

Must have 24/7 availability and B2 level English knowledge.

About Inetum

Inetum is a global digital services and consulting company that provides technology solutions to businesses and public sector organizations. With a workforce of over 27,000 employees across more than 26 countries, the company specializes in areas such as cloud infrastructure, cybersecurity, application development, and digital transformation services. Inetum operates across various industries, including finance, healthcare, energy, and public administration, offering end-to-end IT services from consulting to managed operations.

In Spain, Inetum has a significant presence with multiple offices and a large team of IT professionals. The company is known for its collaborative work culture and focus on innovation, making it an attractive employer for international tech talent. Inetum actively hires for roles in software development, SAP consulting, Salesforce, and infrastructure management, offering opportunities for career growth and exposure to large-scale projects. For international professionals, Inetum provides a multicultural environment and the chance to work on diverse, high-impact initiatives across Europe and beyond.

Founded: 2000
Employees: 20,000–30,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona
Website: inetum.com

Good to know if you are moving

Inetum has a large presence in Spain with offices in Madrid, Barcelona, and other cities, offering numerous opportunities for IT professionals.
The company works on international projects, providing exposure to global clients and cross-border teams.
Inetum offers roles in high-demand areas such as SAP, Salesforce, DevOps, and cybersecurity, which are valuable for career advancement.
The company provides a multicultural work environment, with employees from various nationalities and backgrounds.
Inetum supports professional development through training and certification programs, helping employees stay current with emerging technologies.

In their own words

About the company & team

Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and experts strives every day to make a digital impact on businesses, public sector entities, and society. Inetum's solutions aim to contribute to the performance and innovation of its clients, as well as to the general interest.

Present in 19 countries with a dense network of centers, Inetum collaborates with major software vendors to tackle the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and expansion, Inetum generated a turnover of 2.5 billion euros in 2023.

All open roles at Inetum