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Cloud Support (payments) - 24x7 (remote)

Remote, Madrid·Full-time·Added today

Overview

Job details

  • Full-time hours

    Per the ad.

  • Fully remote

    Per the ad.

Requirements

  • Have the right to work in Spain

    Infortec Consultores doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Have 2+ years of experience

    Junior-level role.

This job was automatically translated to English.

Requirements

What we're looking for

What do we need?

Essential (both levels):

  • High English level (non-negotiable)
  • Experience in AWS and cloud monitoring
  • Microservices and distributed systems
  • APIs, events, and asynchronous architectures

JR Level: ~2 years of experience. A profile with a technical foundation and a great desire to learn!

SR Level: +4 years of experience. Solid experience in application support + a plus if you have worked in payments or banking environments!

The role

We are looking to expand a cloud application support team in microservices environments and distributed systems on AWS!

And yes: we need two levels of talent: Junior and Senior profiles.

What you'll do

What will you do here? You will be at the heart of the operation:

  • Support and incident resolution in AWS cloud environments
  • Monitoring of microservices, APIs, and events
  • Working with Kubernetes (EKS) at an operational level
  • Kafka / RabbitMQ / event-driven architectures
  • Cloud databases (RDS, DynamoDB, DocumentDB…)
  • Real observability: logs, metrics, traces, and alerts
  • Management of batch processes (Control-M / Airflow)
  • ITSM and incident management (here there is no "I'll look at it tomorrow")
  • Support in GitOps deployments (ArgoCD / GitHub Cloud)

And depending on the level:

  • Junior: learn, operate, monitor, resolve guided incidents
  • Senior: advanced analysis, resolution of critical incidents, and greater functional autonomy

What makes this even more interesting, you will work in a payments and cards environment, where things like these happen:

  • Transaction authorizations
  • Card and token lifecycle
  • Clearing & settlement processes
  • Critical business APIs
  • Incidents that directly affect financial operations

Come on, no room for boredom.

How you'll work

Conditions:

  • 100% remote permitted
  • 24x7 shifts (yes, there is rotation)
  • Stable project (the kind that isn't just "passing through")
  • Modern cloud environment with high technical exposure
  • A team you can learn from… and a lot!

About Infortec Consultores

Industry
IT Services
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