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This job advert was originally written in Spanish.
Requirements:
• Degree in Engineering, preferably in Electronics, Electrical Engineering, or Renewable Energy.
• Minimum of 2 years of experience in similar technical assistance roles.
• English level B2 or higher.
• Knowledge of power electronics will be positively valued.
Joining an innovative organization that is a leader in Power Electronics, contributing to the energy transition and impacting triple sustainability (social, environmental, and economic).
Up-to-date work processes.
International work environment.
Opportunity to gain experience carrying out dynamic tasks.
Flexible working hours and other work-life balance facilities.
Compensation consistent with the candidate's experience.
Permanent contract.
At Ingeteam we value diversity and facilitate the integration of people with disabilities. Therefore, if you meet the general requirements of the position and hold a certificate of disability of 33% or more, Ingeteam will positively consider your application.
Ingeteam, a leading company specialized in electrical engineering and the development of electrical equipment, motors, generators, and frequency converters, is looking to hire an After-Sales Service Engineer to join the H2 systems business unit in Pamplona (Navarra).
Mission: The selected candidate will be responsible for providing technical support to customers and collaborating with the R&D team to resolve technical issues, in order to meet the objectives of the assigned project in terms of both quality and deadlines.
Among the main challenges of the role, the following stand out:
• Leading the resolution of technical issues for customers at both national and international levels.
• Providing technical support to the R&D department in identifying and resolving complex technical incidents.
• Participating in technical meetings with customers.
• Preparing technical documentation, instructions, and reports.
• Leading the implementation of retrofits at installations.
• Managing safety stock requirements to ensure an efficient after-sales service.
• Monitoring and managing after-sales KPIs such as failure rate or cost of poor quality.
Ingeteam is a Spanish multinational engineering company specializing in power and energy conversion equipment, particularly power electronics, inverters, and control systems for renewable energy (solar PV, wind, hydro) and the industrial sector. Founded in 1981 and headquartered in Zamudio (Biscay), the company has grown to over 4,000 employees worldwide, with a strong R&D focus and a global footprint in more than 25 countries. Its core business spans from power electronics and control systems to energy storage and electric vehicle charging infrastructure.
Ingeteam has a significant presence in Spain, with its global headquarters in Zamudio and additional engineering and R&D centers in Sarriguren and other Spanish locations. The company is known for its strong engineering culture, offering a wide range of technical roles (embedded systems, power electronics, control systems, software, and testing) and is a relevant employer for international engineers and technical professionals looking to work in the Spanish energy sector. They offer a multicultural environment and are actively involved in the renewable energy transition, making them an attractive option for international talent.
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