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Customer Finance Manager

Hybrid in Madrid·Full-time·Added 5 days ago

Intuitive Surgical

12 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Intuitive Surgical doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
University degree
“Bachelor’s degree (Master’s degree preferred).” — per the ad.

Requirements

What we're looking for

Bachelor’s degree (Master’s degree preferred).
Minimum 5 years of relevant work experience.
Ability to support and prioritize multiple transactions concurrently. Desire to work in a dynamic, fast-paced organization.
Experience in driving growth of business unit through self-directed development activities
Extensive experience within the financing industry, including expertise in developing and structuring customer finance solutions to support business growth.
Proven success in mid-sized international fast-growing company and/or in the medical or med-tech environment.
Excellent verbal and written communication skills, including the ability to interact with executive leadership.
Intellectual curiosity and problem-solving ability.
This role requires approximately 25% of their time traveling.
Excellent written and verbal communication skills in English are mandatory.

Nice to have

Proficiency in an additional European language is considered a strong asset.

The role

What you'll do

The Manager Customer Finance works closely with the capital sales force to provide customer finance solutions, customer consultation, coaching on selling financially, strategic territory planning and system acceleration programs to build the internal business directive of da Vinci system placements. She/he supports the commercial organization by providing customer facing financial solutions (programs/customized quotes), designed with the capital and clinical teams to meet the needs of customers.

They also act as an advisor to the capital director and VP teams to build solutions to expand the pipeline and meet organizational goals. She/he supports projects with cross-functional departments to implement back-office support for our customized solutions. This customer centric and entrepreneurial role specializes in balancing both technical and soft financial selling skills with the demand of growing a successful team-based asset portfolio.

Serve as a consultant for the capital sales organization to develop a strategic plan for customers and accelerate the adoption of da Vinci system expansion through flexible financial offerings
Serve as the primary contact for customer facing financial solutions that may include but are not limited to; FMV leasing, Accelerated MIS Program, short term and long-term rentals, deferred payment leases and or customized finance programs.
Participate and lead customer meetings with financial decision makers within hospital leadership
Lead customer finance training programs that expand the knowledge base of the commercial team on how to sell financing as part of the system selling process
Attend business alignment meetings with financial decision makers of our customers to review program progress and look for opportunities to expand system access
Manage a market portfolio and support cross-functional management of the asset pool
Support customer finance presentations for market development events and or executive sessions
Provide coaching, influence and education to the leadership team on the variety of financial programs and processes
Work with internal corporate finance roles to deploy scalable processes
Act as an agent of change regarding building the commercial finance business

About Intuitive Surgical

Intuitive Surgical is a global leader in minimally invasive care, best known for its da Vinci surgical systems that combine advanced robotic technology with precision instruments for a wide range of surgical procedures. The company designs, manufactures, and markets its robotic platforms and accompanying instruments, with a strong focus on improving patient outcomes and expanding access to minimally invasive surgery worldwide. With a multi-billion dollar revenue base and a workforce of over 10,000 employees, it operates across the Americas, Europe, and Asia, and continues to invest heavily in R&D and clinical evidence generation.

In Spain, Intuitive Surgical has a growing presence, with a commercial and clinical team based in Madrid and Barcelona supporting the adoption of da Vinci systems across the country. The company is known for a collaborative, engineering-driven culture that values clinical excellence and customer success, making it an attractive employer for international professionals with backgrounds in engineering, clinical support, and healthcare management. They offer a global career framework, which can be appealing for relocators, and frequently hire for roles that require Spanish and English language skills.

Industry: Medical Devices
Founded: 1995
Employees: 10,000+
Headquarters: Sunnyvale, USA
In Spain: Madrid, Barcelona
Website: intuitive.com

Good to know if you are moving

Offers a structured global career framework, which can facilitate internal transfers for international professionals.
Roles in Spain often require a mix of Spanish and English, making it accessible for international candidates.
The company values clinical and technical expertise, so international hires with medical or engineering backgrounds are highly sought after.
Positions in Spain are typically based in Barcelona or Madrid, with a hybrid work model common in corporate functions.
Intuitive Surgical provides a competitive relocation package for senior roles, including visa sponsorship in some cases.

In their own words

About the company & team

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Additional information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

All open roles at Intuitive Surgical