HR Business Partner

Join the Leading Group in Animal Care!

Grupo IskayPet is born from the union of the Kiwoko ecosystems (physical and online stores, Mundo Belleza grooming salons, and Kivet Veterinary Centers) and Tiendanimal (physical and online stores, Salón de Belleza grooming salons, and Clinicanimal Veterinary Centers) following the acquisition by EMEFIN, a Peruvian family business group with over 80 years of experience in retail. Both ecosystems maintain their own identities while combining capabilities to offer the most complete proposal in pet care.

Today, with a presence in Spain and Portugal, more than 300 workplaces, and 4,000 people, we work to be benchmarks in animal welfare, under our mission: "To care for animals and make life better".

We are currently looking for a person for the position of HRBP in the People and Clinics Operations department for our Madrid offices.

Your mission will be to adapt the clinics' value proposition, taking into account the scope of compensation, flexibility, and development within the regulatory framework and global policies, to improve loyalty and employer branding regarding clinic talent attraction, thereby impacting the improvement of turnover and the sense of belonging to the entity.

• Act as a People reference within the area of our clinics and veterinary hospital.
• Guarantee compliance with labor regulations and internal policies.
• Manage the daily relationship with collaborators and operational managers, offering continuous support and guidance.
• Maintain a close relationship with the clinic collective to detect opportunities for improvement and business needs.
• Participate in Onboarding processes and initial training for new employees. In addition to managing and participating in the preparation and execution of annual PFs.
• Participation in selection processes
• Manage and accompany complex labor situations within the operational environment.
• Analyze key People indicators such as absenteeism, turnover, productivity, and performance.
• Detect trends and propose improvement actions oriented towards operational efficiency.
• Lead and implement projects related to work climate, engagement, and process optimization.
• Design and drive initiatives oriented towards improving employee experience and team performance through C&B solutions, loyalty plans, and improvement of the specific EVP for the collective.
• Coordinate and support managers in people management and incident resolution.
• Actively participate in transformation and continuous improvement projects within the People area.
• Create policies and actions always within the labor framework and regulations that must be known and compliance with which must be ensured.
• Ensure that any EVP design (including C&B) complies with regulations and viability from a labor perspective.
• Maintain relationships both with internal collectives (clinic and hospital staff) and with external institutions (universities, veterinary colleges) in a more institutional manner.

• Previous experience in HR Operations, HRBP, or people management positions in operational environments.
• Experience in sectors such as retail or ideally services.
• Solid knowledge of labor legislation and labor relations.
• Valuable experience working with works councils and unions.
• Experience and negotiation skills
• Valuable knowledge of C&B
• Experience managing direct or indirect teams.
• Experience analyzing people indicators: absenteeism, turnover, productivity, performance, etc.
• Advanced use of Excel and analysis/reporting tools.
• High capacity for communication and influence with operational teams.
• Problem-solving, autonomous, and results-oriented profile.
• Capacity to work in dynamic and changing environments.
• Availability to travel (frequent visits to work centers)

Our value proposition, #HappyIskaylife, brings together initiatives that promote well-being in its 5 dimensions: physical, emotional, social, professional and financial, with measures such as:

• Flexible start and end times, with a hybrid model (50% teleworking) and intensive working days on Fridays and in July and August.
• #petfriendly environment: you can bring your companion animal to the office!
• Possibility of flexible remuneration (restaurant vouchers, childcare and transportation), health insurance for you and your family and psychological care service.
• We bet on your talent with continuous training and professional development tailored to you.
• Erasmus Program with the opportunity for temporary or permanent relocation to our offices in Málaga, Madrid or Porto.

And this is only one part, we have many more initiatives designed to take care of you and accompany you in your day-to-day.

#AuthenticPassion: putting our heart into everything we do.

#QualityCommitment: always seeking excellence in every detail.

#RealConnection: building genuine and meaningful relationships.

#ConstantImprovement: moving towards new challenges.