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Customer Master Data Associate

On-site in Barcelona·Added yesterday (last checked 6 Nov)

Keysight

20 open roles

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Our summary

Work mode: On-site, Barcelona
English: Required
Education: University degree

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Skills

Nice to have

Requirements

Education & certifications

Bachelors or Master Degree or University Degree or equivalent.
Prior experience is an added advantage but fresh graduate without experience is welcome to apply.
The person will be part of WW team supporting users globally
Language requirements: English with any additional foreign language as added advantage to serve various regions.
Computer literate, good understanding of MS Office applications, Knowledge of MDM, Oracle, SalesForce or programming languages such as Python, AI&ML would be desirable.
Having experience managing customer data in MDM, Oracle, and/or SalesForce will be an added advantage.
Successful candidates should be detail oriented with a demonstrated commitment to quality and time flexibility.
Demonstrated capacity to work in teams and with potential to take extra responsibilities like lead small projects and decision taking.
Good communication skills and able to deal with customers in a professional way.

The role

Keysight is a mission-critical design enablement partner for organizations solving the world's most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.

At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.

What you'll do

The Customer Master Data Team is responsible for managing the life cycle and quality of Worldwide Keysight Customer and Partner Data in Keysight systems, which presents an accurate global view of our customers we do business with and their company structures. The team ensures that Keysight can derive legal compliance, effective risk management and operational efficiency from the customer database through systematic data stewardship. The Customer Master Data Team holds the ownership for customer data standards for all Keysight customers and partners worldwide across business.

Responsible for maintaining Customer Data in MDM/Oracle. Single entry point for customer creation and maintenance request in MDM, Oracle, and Salesforce.
Answer to requests/queries coming through the CMD RMT Tool/email from Keysight businesses while respecting Service Level Agreement (SLA).
Ensure consistent data formatting and comply with regional/local regulations together with Keysight requirement.
Perform User registration for Keysight Direct Online Store.
Liaise with CSR / Contact Centers / Field Engineers / External Distributors / Credit in order to confirm reliability / validation of Customer Data.
Perform customer data cleanup as and when detected.
Lead and/or participate in CMD internal projects and/or WW/Regional projects.

Hiring process

Recruiter screening, hiring manager review, then business interviews with the hiring manager and team before an offer 1 interview

About Keysight

Keysight Technologies is a global electronic measurement and test equipment company that designs, manufactures, and services electronic instruments and software for design, development, and testing across industries including aerospace, defense, automotive, and communications. With over 15,000 employees worldwide, Keysight serves customers in more than 100 countries, providing solutions that span from design simulation to manufacturing test and network visibility.

Keysight has a significant presence in Spain, with offices in Barcelona and Madrid supporting its European operations. The company is known for its engineering-driven culture, offering international professionals opportunities in R&D, software engineering, and customer-facing roles. For international hires, Keysight provides a multicultural work environment and career paths in cutting-edge areas like 5G/6G, AI, and cloud technologies.

Industry: Test and Measurement
Founded: 1939
Employees: 10,000–20,000
Headquarters: Santa Rosa, USA
In Spain: Barcelona

Good to know if you are moving

Keysight operates in a highly technical, engineering-driven environment where international professionals can find roles in R&D, software, and customer-facing positions.
The company has a significant R&D hub in Barcelona, Spain, which is a key center for its wireless and 6G research.
Keysight offers a global, multicultural work environment with English as the working language, easing the transition for international hires.
The company provides relocation support and visa sponsorship for international candidates in many locations.
Barcelona is a major tech hub in Southern Europe, offering a strong quality of life and a growing ecosystem for engineers.