Systems Technician

Systems Technician with experience in IT infrastructure operations, capable of executing technical procedures, resolving level 1 and 2 incidents (under procedure), and working fluently in Linux and Windows environments. Required knowledge and experience · Experience in incident management and resolution using ticketing tools (Jira or similar). · Knowledge of system and service monitoring, including alert interpretation and execution of basic corrective actions. · Experience in Linux and Windows Server systems administration. · Ability to work regularly from a Linux terminal (SSH, service management, log analysis, user and permission management, etc.). · Experience in provisioning and managing virtual machines on virtualization platforms. · Knowledge of NAS storage and basic volume management. · Experience in identifying and resolving hardware incidents using manufacturer administration tools (opening cases). · Basic knowledge of networks, TCP/IP services, and connectivity incident resolution. Personal competencies · Ability to follow technical procedures and operational documentation. · Autonomy in resolving routine infrastructure incidents. · Analytical and diagnostic capacity. · Teamwork and service orientation. · Ability to intervene in data center environments and perform physical equipment inspections. Expected level A senior profile or experience in architecture design is not required. We are looking for a person with practical experience in systems operation and administration, capable of executing established procedures, managing technical incidents, and working fluently in Linux environments via command line.

· Administration of VMware vSphere virtualization platforms or similar. · Administration of Microsoft Active Directory environments, including privileged user management, groups, and joining computers to the domain. · Experience in Microsoft 365 / Office 365, especially in mailbox recovery and permission management. · Basic knowledge of SMTP service administration and HTTP web servers. · Experience in corporate backup tools, data recovery, and backup job management. · Enterprise storage administration and resolution of incidents related to storage arrays. · Use of centralized system management tools for server deployment, patching, and maintenance. · Management of remote access platforms and out-of-band administration (iLO, iDRAC, IPMI, or equivalents). · Basic monitoring configuration and onboarding of new systems for metric collection. · Experience in automation through Bash, PowerShell, or equivalent scripting tools. · Basic knowledge of clustering solutions in Linux and Windows Server.

Qualification: HIGHER TECHNICAL DEGREE IN NETWORKED COMPUTER SYSTEMS ADMINISTRATION

· Experience in incident management and resolution using ticketing tools (Jira or similar). · Knowledge of system and service monitoring, including alert interpretation and execution of basic corrective actions. · Experience in Linux and Windows Server systems administration. · Ability to work regularly from a Linux terminal (SSH, service management, log analysis, user and permission management, etc.). · Experience in provisioning and managing virtual machines on virtualization platforms. · Knowledge of NAS storage and basic volume management. · Experience in identifying and resolving hardware incidents using manufacturer administration tools (opening cases). · Basic knowledge of networks, TCP/IP services, and connectivity incident resolution.

Competencies and skills: · Ability to follow technical procedures and operational documentation. · Autonomy in resolving routine infrastructure incidents. · Analytical and diagnostic capacity. · Teamwork and service orientation. · Ability to intervene in data center environments and perform physical equipment inspections.