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Serious Personal Injury Claims Handler

On-site in Tres Cantos·Added 19 days ago

Overview

Job details

  • Permanent contract

    Per the ad.

Requirements

  • Have the right to work in Spain

    Línea Directa Aseguradora doesn't mention sponsorship in the ad.

  • Work on-site in Tres Cantos

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

🚀What do we offer?

  • Job stability and joining with a permanent contract from the start.
  • Joining a great team of claims professionals with the opportunity to participate in cross-functional and innovative projects.
  • Competitive remuneration composed of fixed and variable salary.
  • Employee benefits and advantages program (flexible compensation, discounts on Company products, renting program under employee conditions, financial advantages...).
  • 30 days of vacation per year, employee parking, wellness and health program, and participation in volunteering initiatives.
  • Being part of the Company through the employee share purchase program.
  • Training and development plan, with professional growth opportunities.
  • Being part of a culture of camaraderie, celebrations, recognition, and a very good working environment.
  • Access to proprietary tools and systems for claims management.

Requirements

What we're looking for

Professionals with at least three years of experience in handling serious and/or complex bodily injury claims, with extensive training in the field and knowledge, preferably legal. We will highly value:

  • Experience in handling liability derived from accidents with injured parties (serious).
  • Mastery of the bodily injury scale and handling of assessment tables.
  • Legal knowledge and/or judicial procedures.
  • Good communication and interaction with specialized professionals such as lawyers, doctors, medical experts, reconstructors, investigators...
  • Adaptability and a vocation for managing major risks and everything that entails.

The role

If you are aprofessional in the world of serious and complex bodily injury claims handling, possess extensive knowledge and solid experience in claims handling, this is your opportunity to join a great Company.

We offer you the chance to join a great team of great professionals, committed to their work and with a great vocation for caring for the injured.

We are looking for people with experience, knowledge, and great decision-making capacity, with legal judgment, autonomy, initiative, and proactivity. With a desire to learn and who value teamwork. If you are that person, now is the time to join Línea Directa, one of the leading insurers in the market, with more than 3.5M customers and listed on the Stock Exchange.

What you'll do

🔍What will your responsibilities be?

  • Management and assessment of serious claims, ensuring regulatory compliance.
  • Quality care for the injured by coordinating all professionals and entities related to the claim.
  • Risk identification, analysis, and improvement proposals.
  • Supervision of technical documents and reports.
  • Collaboration in the continuous improvement of internal processes.

About Línea Directa Aseguradora

Línea Directa Aseguradora S.A. Its business model is based on direct contact with policyholders across car, motorbike, professional vehicle, home, health, pet and shop insurance. The company closed 2025 with €1,135 million in premiums, a portfolio of 3.8 million clients, and around 2,400 employees.

It is a listed Spanish insurer that reports to the CNMV (Spain's securities regulator), and it operates the brands Línea Directa, Penélope and Aprecio. Its careers section ("Trabaja con nosotros") advertises job openings and internships, with current roles spanning areas such as reinsurance, AI engineering, digital advertising strategy and claims handling. The "Línea Directa" brand is used under licence from the Direct Line Group, though Línea Directa Aseguradora is independent of that group.

Industry
Insurance
Employees
2,400
In Spain
Tres Cantos, Madrid

Good to know if you are moving

  • Línea Directa Aseguradora is Spain's first direct-sale general insurance company, serving individuals, the self-employed and SMEs across car, motorbike, home, health, pet and shop insurance.
  • The company closed 2025 with €1,135 million in premiums and 3.8 million clients, and employs around 2,400 people.
  • It is a listed Spanish insurer that reports to the CNMV, with published shareholder and financial information.
  • Its careers portal ("Trabaja con nosotros") lists job openings and internships, with current roles in areas such as reinsurance, AI engineering, digital advertising and claims handling.

In their own words

About the company & team

📩 If you want to join one of the leading insurers in the country, be part of a great team of professionals, and feel that through your work you are contributing to society, this is your Company.

All open roles at Línea Directa Aseguradora
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