Guest Experience
This role focuses on guest experience and customer service in Benidorm. It offers professional development and various employee benefits.
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88,000+ live jobsOn-site in Benidorm·Full-time·Added 5 days ago (last checked 16 Oct)
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The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
This job advert was originally written in Spanish.
- Minimum qualification: Associate degree.
- Minimum of 2 years of experience in similar positions in 3 and 4-star holiday hotels on an All-Inclusive basis.
- High level of English; knowledge of more languages will be positively valued.
- Result orientation.
- Customer vocation.
We offer:
- Digital access to employment documents.
-Payflow for salary advances.
-VIP District with exclusive discounts.
-Positive work environment and opportunities for development.
Magic Hotel Group needs to incorporate a Duty Manager into its management team with a predisposition to develop a long-term career plan during a period of full expansion and renovation of our hotel establishments in Benidorm (Alicante) and Gandía. Reporting directly to the Main Management of the establishment.
Functions:
- Organize and coordinate the day-to-day operations of the hotel establishment's departments.
- Ensure compliance with standards (procedures and usual operations) efficiently and effectively.
- Supervision and detection of possible areas for improvement (ensuring correct internal functioning).
- Ensure correct compliance with HACCP and Water Hygiene regulations.
- Perform required monitoring in the economic area.
- Cover the absence of the Hotel's Main Management.
- Management of complaints and claims.
-Contract: Permanent intermittent contract.
-Schedule: Full Time.
-Commitment that builds trust and genuine connections.
-Warm and personable hospitality.
- Innovation that surprises and inspires.
-Diversity that enriches us and helps us grow.
Magic Costa Blanca is a hospitality group operating a portfolio of hotels and resorts along Spain's Costa Blanca, primarily in the Benidorm area. The company focuses on providing holiday accommodation and leisure services, with a strong emphasis on guest experience and entertainment. With a significant number of properties in one of Spain's most popular tourist destinations, it is a well-established player in the Spanish hospitality sector.
For international professionals, Magic Costa Blanca offers opportunities in hotel operations, including reception, food and beverage, kitchen, housekeeping, and animation. The company's workforce is diverse, and roles often require Spanish language skills, but the hospitality industry in the region is accustomed to welcoming staff from various countries. Working here provides a chance to live and work in a vibrant coastal city with a strong tourism industry.
JOIN MAGIC HOTEL GROUP.
To delight, to inspire, to surprise… to make magic.
At Magic Hotel Group, we believe that every person who joins our team becomes part of a story that goes beyond hospitality. We are a family-owned company that has grown without losing its essence: creating authentic and memorable experiences. Our magic is born from commitment and genuine hospitality, with more than 4,480 rooms and a team of 5,000 professionals who share an environment based on trust, respect, and enthusiasm.
We hold the Bioscore certification, reflecting our commitment to sustainability and responsible tourism.
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