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Buffet Maître

On-site in Calpe·Full-time·Added today (last checked 29 Oct)

AR Hotels & Resorts

7 open roles

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Our summary

Work mode: On-site, Calpe
Contract: Permanent, full-time hours

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This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Permanent contract and a stable professional project.
Competitive salary, in accordance with experience and professional career.
The opportunity to join a newly renovated hotel that has been recently categorized as 4 stars.
To be part of AR Hotels & Resorts, a consolidated and growing company, with a solid track record and presence on the Costa Blanca.
Lead a consolidated team and assume a key role in the consolidation of this new stage of the hotel.
Accommodation, subject to availability and establishment conditions.
Exclusive discounts and advantages on AR Hotels & Resorts services and at partner companies.
Professional development opportunities within an expanding group.

If you are ready to take on this challenge and want to be part of the new stage of AR Roca Esmeralda, we want to meet you! Sign up and join our team.

The role

At AR Hotels & Resorts, we are looking to hire a Maître de Buffet for our renovated AR Roca Esmeralda 4★, located in Calpe, to lead the buffet restaurant service and contribute to offering a quality experience to our guests.

Following a deep renovation, at AR Roca Esmeralda we have opened our doors as a 4-star hotel, starting a new stage with 192 renovated rooms, new spaces, and a proposal oriented towards continuing to elevate the customer experience.

Because of all this, we are looking for a floor professional who wants to assume a key role in this new project, lead the team, and contribute their experience to consolidate service standards.

What you'll do

Organize, coordinate, and supervise the buffet restaurant service.
Lead and supervise the floor team during the different services.
Distribute tasks and organize the necessary resources for each service.
Guarantee the correct setup, preparation, and operation of the dining area and buffet zones.
Supervise customer service and ensure an excellent service experience.
Resolve any incidents that may arise during service, acting with speed and customer orientation.
Coordinate with Kitchen and the rest of the departments involved in F&B operations.
Supervise compliance with quality, service, hygiene, and food safety standards.
Control the correct use and maintenance of the department's materials and equipment.
Participate in the training, onboarding, and development of the floor team.
Monitor established procedures and propose improvements in operations.
Ensure a good working environment and foster a team culture based on collaboration and excellence.

What do we need from you?

Previous experience as a Maître, Floor Manager, or similar, preferably in 4★ hotels and/or holiday establishments.
Experience in buffet service and hotel catering.
Ability to organize and plan high-volume services.
Orientation toward the client and excellence in service.
Ability to lead, motivate, and develop teams.
Problem-solving and decision-making skills.
Knowledge of protocol and service standards.
Knowledge of HACCP and food hygiene and safety regulations.
English level suitable for an international hotel environment. (Desirable)