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Deputy Hotel Manager

On-site in Orihuela·Full-time·Added yesterday (last checked 11 Oct)

Overview

Job details

  • Full-time

    Per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Requirements

  • Work in English

    English is required, per the ad.

  • Work on-site in Orihuela

    No relocation package mentioned.

  • University degree

    “Diplomatura o Grado en Turismo o Dirección Hotelera” — per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum of 1 year of experience in a similar position.
  • ENGLISH: B2
  • User-level knowledge of the Office environment
  • Knowledge of the use of Hotel Management software
  • Results-oriented mindset.
  • Communicative, dynamic, and good people skills

Education & certifications

  • Diploma or Degree in Tourism or Hotel Management

The role

Organize, manage, and support all activities carried out in the Hotel; supervise the work of the different departments and motivate their members to perform their work in the most optimal way possible, always under the supervision of the Hotel Management/Operations Management.

In turn, the Assistant Manager must strive to meet all customer needs, in accordance with the processes established by General Management.

What you'll do

  • Support for the Hotel Management in the control and monitoring of compliance with the Hotel's quality standards and the rest of the Group's corporate policies.
  • Forecasting service coverage for each department, daily distribution of tasks, detailed review of the team's work, and customer service.
  • Execution and monitoring of orders, inventories, and optimal stock control, rapid resolution of possible breakdowns, and daily care of the facilities.
  • Administrative supervision at Reception, control of reservations and attention to customer wishes, as well as the correct implementation of HACCP documentation, preventive maintenance, and internal controls.
  • - Customer satisfaction, by supervising the staff's treatment and friendliness.

About Hoteles Servigroup

Industry
Hospitality
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