Key Account Manager (Marketplace)

• Enjoy a flexible schedule and hybrid work model that adapts to your needs. At MANGO, we are committed to work-life balance.

• At MANGO, the weekend starts on Friday at noon. We offer intensive working hours on Fridays and the eves of public holidays.

• Plan your holidays according to your preferences. At MANGO, we value your time and want you to enjoy every moment.

• As part of the MANGO team, you will enjoy discounts on all our lines, so you can always be up to date!

• You will enjoy My Mango Benefits, our benefits platform, where you can tailor your compensation to your lifestyle with tax advantages, as well as access to a discount portal with multiple brands and services.

• Flexible compensation package with tax advantages: medical insurance, training, catering, and childcare vouchers.

• Free company transport from Barcelona and El Vallés.

• At MANGO, we invest in your personal and professional growth. Access a wide range of training, personalized mentoring, continuous development programs, and internal promotion opportunities that will drive you towards success. On a technical level, you will be trained in the use of different technological platforms, as well as participate in workshops, meetups, communities of practice, team buildings, and company meetings.

• Think big! MANGO offers you international opportunities in over 120 markets to expand your horizons and grow with us on a global level.

At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further. Therefore, we are committed to offering equal opportunities for all people, valuing the authenticity of each individual.

At MANGO, we dress everything we do with passion. With our roots in Barcelona and a presence in over 120 countries, we inspire the world with creativity, innovation, and authenticity.

Our multicultural team is the engine of our success. We are proud to take fashion further, connecting our unique style with people all over the world.

We are looking for a Key Account Manager to join our team to lead the profitable development and growth of online partners, defining and executing a commercial strategy aligned with our objectives.

• You will develop a relationship of trust with the partners
• You will define and execute the commercial strategy for each account, identifying growth levers
  (assortment, pricing, visibility, campaigns, stock, logistics) aligned with the global strategy of the channel
• You will monitor the sales and profits of your assigned accounts
• You will lead the annual planning for each partner through personalized Action Plans, with clear objectives
  for sales, margin, and profitability, ensuring their monitoring and fulfillment
• You will analyze the performance of your accounts (sales, margin, conversion, sell-through, stock health, returns)
  identifying opportunities for optimization and continuous improvement.
• You will drive initiatives aimed at maximizing the profitability of the channel, balancing volume growth with
  cost control and operational efficiency.
• You will resolve any problems and incidents that Partners may have
• You will monitor KPIs and constant improvement initiatives
• You will act as the end-to-end owner of the account, ensuring correct assortment publication, stock availability, and compliance with the marketplace's operational standards
• You will lead cross-functional coordination with internal teams (IT, Product, Marketing, Customer Service, and
  Operations), guaranteeing alignment, agility in incident resolution, and excellence in partner service
• You will collect and convey strategic feedback from the partner to contribute to the evolution of the marketplace
  model and detect opportunities for structural improvement
• You will represent Mango in meetings and visits with key partners, strengthening the commercial relationship and
  negotiating conditions that optimize the performance of the channel.