Fleet Operations Controller (M/F/X) - Robotics and Drones

• Intermediate or Higher Vocational Training in the areas of Administration, Logistics, Transport, Automotive, or similar branches.
• Alternatively, Air Controller training or equivalent certifications from the aeronautical/operational sector.

• Job stability in a leading and constantly innovating technology company.
• Intensive morning schedule from Monday to Friday, ideal for work-life balance.
• Continuous training provided by the company on our proprietary platforms and technologies.
• An excellent work environment: dynamic, collaborative, and technological.

If you are a decisive person, management-oriented, with the ability to anticipate incidents and make quick decisions on a day-to-day basis, this opportunity is for you! 🚀

Fleet Operations Controller (M/F/X) - Robotics and Drones A leading company in cutting-edge technology, robotics, and automated industrial inspection, whose mission is to transform traditional workflows through the integration of autonomous systems and state-of-the-art software, is looking to add a Fleet Operations Controller to its team for the management and supervision of our technological fleet at our headquarters in Villamayor (Salamanca).

• Daily management and coordination of the robot fleet and autonomous systems: you will actively supervise the operational status, availability, and performance of our robotic and autonomous systems deployed across different projects.
• Meticulous preparation, planning, and monitoring of operational missions: you will develop the daily operational roadmap, scheduling, launching, and monitoring assigned operational missions to strictly comply with deadlines and service level agreements (SLAs).
• Rapid management and resolution of operational incidents arising during service: You will proactively identify deviations, technical failures, or unforeseen events on the ground during service delivery. You will make quick and effective decisions under pressure to mitigate the impact on the end customer.
• Direct coordination between internal technical teams and clients: you will act as the primary link and fluid communication channel between internal technical teams and operational personnel deployed in the field.
• Continuous attention and contact with clients to ensure operational quality: you will keep key clients informed about the progress of automated operations, guaranteeing a maximum quality service, gathering their needs, and strengthening trust in our technological solutions.
• Recording, control, and documentation of fleet activity and workflows: you will systematically record all fleet activity, performance metrics, and workflows, generating post-mission reports that aid in the continuous improvement of the software and product.

• Minimum of 1 year of experience in roles related to transport, traffic, fleet, or operations management.
• Demonstrable knowledge and experience in the resolution and management of operational incidents.
• Excellent handling of digital environments and software platforms.
• Good command of the English language (reading and speaking).
• High communication skills, verbal fluency, and excellent customer service.
• Sense of responsibility, strong orientation toward teamwork, and an excellent attitude for working under pressure or in stressful situations.
• Highly valued: Previous experience with fleet management tools, geolocation systems, and/or telematics.