Customer Service Administrator with Excel

Customer Services Administrator with Excel (M/F/D) Customer Services Administrator (M/F/D) 📍 Location: Madrid, Pozuelo de Alarcón. 🕒 Full-time 📅 Replacement contract for 3-4 months Boost your career in an international company! We are looking for an organized, proactive, and detail-oriented person to join the Customer Care team as a Customer Services Administrator. If you enjoy working with data, managing administrative processes, and collaborating with different teams to ensure excellent customer service, this could be a great opportunity for your professional development. What will your mission be? You will be part of the Customer Care area, providing administrative and operational support to ensure the correct functioning of processes and the quality of service offered to customers. Main responsibilities Administrative support to the Customer Services team. Coordination and follow-up of visits. Updating and maintaining information in internal systems. Preparation and follow-up of operational reports. Management of recurring administrative tasks and associated documentation. Collaboration with different internal stakeholders to ensure the correct execution of processes. What we are looking for Experience Previous experience of approximately 2 years or more in administrative, customer service, or operational support positions. Experience in service sector companies or corporate environments is valued. Excel and office tools (VERY IMPORTANT) 🔹 Intermediate-high level of Excel is essential. 🔹 Knowledge of JD Edwards is desirable. We are looking for a person accustomed to working with data and reports, who is capable of: Preparing and maintaining operational reports. Managing and analyzing information in Excel. Using pivot tables autonomously. Performing follow-up and control tasks using office tools. Excel will be a tool used on a regular basis in the day-to-day, so it is a key requirement for the position. Other requirements Good organizational and time management skills. Ability to operate in environments with structured processes and recurring tasks. Attention to detail and orientation toward quality. What do we offer? ✅ Joining a leading multinational company in its sector. ✅ Salary of €26,000 gross per year. ✅ Initial contract of 3-4 months ✅ Dynamic and collaborative professional environment. ✅ Opportunity to acquire experience in a first-class Customer Care team. ✅ Training and continuous learning in an international environment. Are you interested? If you have administrative experience, handle Excel with ease, and are looking for a stable opportunity within a leading company, we want to meet you! 🚀