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Order to Cash Operations Analyst (O2C)

Barcelona, Spain·Full-time·Added 11 days ago

Manpower España

430 open roles

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What they offer

  • €20,000 - €22,000 a year

    Gross, as stated in the ad.

    About €1,450 - €1,500 a month after tax.

  • Fixed-term contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    Manpower España doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

This job was automatically translated to English,.

The role

Order to Cash Operations Analyst (O2C) | Barcelona 📢 Order to Cash Operations Analyst (O2C) | Barcelona

Do you like resolving incidents, working with customers, and thriving in dynamic environments? If you have experience in Order to Cash and are looking for an international project where you can continue to develop, we want to meet you!

What you'll do

You will join the O2C Operations team, providing support for order management and commercial disputes, ensuring an excellent customer experience and agile incident resolution.

Among your main functions will be:

  • Management of commercial disputes related to Order to Bill (O2B) processes.
  • Order administration, modifications, rejections, blocks, and urgent requests.
  • Analysis and resolution of medium-complexity cases.
  • Attention and follow-up of customer inquiries and incidents in coordination with internal teams.
  • Daily contact with customers via telephone and email to ensure effective process management.

How you'll work

  • Hybrid work model.
  • Possibility of working from the Barcelona office.
  • Full-time.
  • Shifts between 08:00 and 18:00.

Location

Barcelona (La Rotonda)

Tools

  • SAP / S4HANA
  • ServiceNow
  • Microsoft Office (especially Excel)

Requirements

What we're looking for

  • At least 1 year of experience in Order to Cash (O2C) environments.
  • Previous experience in customer service.
  • Good communication skills and customer orientation.
  • Analytical capacity, organization, and ease in managing multiple tasks simultaneously.
  • Proactive attitude and problem-solving orientation.

Nice to have

  • Knowledge of SAP and Excel is valued.

Languages

  • Spanish C1
  • English C1

Pay & benefits

What you'll get

  • Gross annual salary between €20,000 and €22,000.
  • Start date as soon as possible.
  • Temporary contract due to production circumstances, linked to a specific increase in activity derived from system migration and the transformation of operating processes.

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.

Industry
Staffing
Website
manpower.es

In their own words

About the company & team

You will be part of an international environment, collaborating with different teams and participating in a key moment of operational transformation, where your contribution will have a direct impact on service quality and customer satisfaction.

If you identify with this profile, we will be delighted to meet you! 😊

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