Guest Experience Agent - Hotel Arts Barcelona
This role focuses on delivering memorable guest experiences through check-in, check-out, and personalized service. You will handle operational needs, guest requests, and local recommendations.
The English-language job board for Spain
89,000+ live jobsOn-site in Final Passeig de Joan de Borbo·Added today
90 open roles
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Final Passeig de Joan de Borbo
No relocation package mentioned.
University degree
“Must be able to have an internship agreement with an educational entity (university, master's...)” — per the ad.
To be considered for an internship, you must be a current college or university student. Want to join us?
Step inside. See for yourself. W Barcelona is designed by world-renowned architect Ricardo Bofill. With 473 rooms and suites, and five exclusive venues where you will find the best innovations and style.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
You will be the first image of the hotel. You should be updated with what's NEW/NEXT in Barcelona. Magnify guests experience with your W attitude.
- Check-In/out procedures
- Assisting guests settling in W Barcelona.
- Be an Insider. Discover what's new and next in Barcelona.
- Constant interaction with different departments such as Housekeeping, Reservations
Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager
Marriott International is one of the world's largest hospitality companies, operating a portfolio of over 8,700 properties across more than 30 brands in 139 countries and territories. The company manages a diverse range of hotel brands from luxury properties like The Ritz-Carlton, EDITION, and W Hotels to premium and select-service brands, and also operates the Marriott Bonvoy travel program. With over 400,000 associates worldwide, Marriott is a global leader in the hospitality industry, known for its scale, brand diversity, and commitment to guest satisfaction.
In Spain, Marriott operates a significant number of properties, including the iconic Hotel Arts Barcelona, The Madrid EDITION, and The Ritz-Carlton Tenerife, Abama. The company's Spanish presence is substantial, with hotels in major cities like Barcelona, Madrid, Ibiza, and Tenerife, offering roles in food & beverage, rooms, finance, and human resources. For international professionals, Marriott provides a structured environment with clear career paths, internal mobility opportunities, and a global network that can facilitate relocation within the company. The company's scale and brand recognition make it an attractive employer for those seeking to build a career in hospitality in Spain.
Whatever/Whenever is not just a department within a hotel, it is a philosophy, a service commitment and a way of life - dedicated to the imagination of our guests and the empowerment of our talent. At W, adventure is amplified for associates. We look for talented professionals who can embody our brand and deliver Whatever our guests are looking for, Whenever they need it.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
or browse Entry-level·Hotels & Hospitality·Hospitality