Guest Concierge - Club by Meliá - Paradisus Salinas Lanzarote
The Guest Concierge acts as a brand ambassador, providing exceptional service and identifying sales opportunities.
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This job advert was originally written in Spanish.
What we are looking for:
"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
MISSION: Perform the daily cleaning and tidying of the rooms, as well as reporting any damage to them to your immediate supervisor.
Execute all instructions and tasks assigned to you by your immediate supervisor, as well as the responsibilities required by your position.
Perform the cleaning and preparation of rooms, as well as common areas, taking care of the good condition of the facilities and furniture, using the necessary cleaning products, instruments, and materials.
Daily check the operation of all facilities, room electrical appliances, and equipment in general.
Change the linen according to the procedures.
Equip and replenish rooms with the required amenities and supplies. They are in charge of removing the trash
Report any anomalies, defects, or breakdowns detected, providing a description of these so that they can be repaired following the established procedures.
Organize and maintain the pantry and trolley in perfect order, condition, and cleanliness, managing the stock levels of supplies, linens, and materials, in accordance with established procedures.
Hand over items forgotten by guests to the Housekeeping Manager at the end of the shift.
Review and check the room status, certifying that there is no discrepancy with the system.
Double-check the empty rooms assigned for arrivals.
Comply with the specific regulations of the department and those relating to occupational risk prevention specific to the cleaning area.
Participate in department meetings, providing suggestions on aspects to improve its management and organization.
Participate in the training courses organized by the company.
Meliá Hotels International is one of the world's largest hotel companies, headquartered in Palma de Mallorca, Spain. Founded in 1956, it operates more than 350 hotels across over 40 countries under brands including Meliá, Gran Meliá, Paradisus, and Innside. The company is a global leader in the hospitality industry, with a strong focus on leisure and premium resorts, particularly in Spain, the Caribbean, and Southeast Asia.
In Spain, Meliá has a significant presence with numerous properties across the Balearic Islands, Canary Islands, and mainland cities. The company is known for its Spanish heritage and Mediterranean hospitality, offering international professionals opportunities to work in diverse locations, from urban hotels to beachfront resorts. With a global workforce and a commitment to talent development, Meliá provides a multicultural work environment that values service excellence and career growth.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
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