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Call Center Operator

On-site in Lugo·Full-time·Added over 2 years ago (last checked 11 Oct)

Monbus

25 open roles

Overview

Work mode
On-site, Lugo
Contract
Full-time
Spanish
Native level
English
Required
Other languages
French, Catalan, Basque
Education
Upper secondary (Bachillerato)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • High school diploma or equivalent.
  • Native or advanced level (C1 or higher) in at least four of the following languages: Spanish, Catalan, English, Galician, French, and Basque.
  • Responsible, polite person with a customer orientation.

Nice to have

  • High level of office skills.
  • Minimum knowledge of Social Media / Internet.
  • Experience in a similar position.

The role

What you'll do

  • Handling of telephone calls and complaints
  • Information regarding schedules and ticket reservations.
  • Customer email assistance/response
  • Translation of web content into different languages

How you'll work

  • Permanent contract with a probationary period
  • Full-time, Monday to Sunday, on a shift basis
  • To be agreed

About Monbus

Industry
Public Transport
Website
monbus.es
All open roles at Monbus
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