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Service Sales Specialist (M/F)

On-site in Madrid·Full-time·Added 1 month ago (last checked 15 Oct)

Otis

145 open roles

Overview

Work mode
On-site, Madrid
Contract
Full-time
Spanish
Native level
English
Required
Education
University degree
Driving licence
Category B, own vehicle

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • The opportunity to work in a leading company.
  • Market-leading working and professional conditions, with a wide range of social benefits.

We encourage you to learn more about us at:

http://www.otis.com/es/es/

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

The role

We move people and shape the future. At OTIS, we are proud to be the leaders of the industry we founded. This is the best time to join our team.

We are currently recruiting a Service Sales Specialist (M/F) for our commercial department at our head offices.

What you'll do

As a Service Sales Specialist (M/F), your duties will be:

  • Collaborate with and support the Areas to organise, define and develop commercial activity in the existing strategic accounts in the portfolio.
  • Identify potential clients where the company has low SoW and high potential, with the aim of developing and driving commercial growth in these accounts, aligned with the Company's Commercial Plan.
  • Identify and segment potential clients nationwide, increasing their number in the portfolio.
  • Ensure the company's positioning in the sector with regard to new intermediaries.
  • Define structured commercial plans and collaboration agreements with these companies.
  • Avoid uncoordinated duplicate contacts with the same client.
  • Align the commercial teams of the Areas involved under a common plan.
  • Develop relationships that generate medium/long-term positioning.
  • Participate in key sector events with a clearly strategic focus.
  • Internal coordination to ensure commercial consistency.

Date Posted

2026-04-21

Country

Spain

Location

Golfo De Salónica 73, 28033 MADRID, Spain

To succeed in this role, we require

Education: University studies.

Experience

  • In commercial management of strategic accounts.
  • In the elevator industry, in products and services.
  • In environments with multiple contacts per client.

Skills

  • Strategic vision.
  • Ability to influence internally and externally.
  • Structuring and analytical skills.
  • Results orientation.
  • Relational skills in complex environments.
  • Strong commitment to their work and the Company's objectives.
  • Teamwork, fostering a collaborative environment.
  • High adaptability in a changing work environment.
  • Proactivity, taking the initiative, identifying problems and providing strategies to solve them.

Office software: Advanced level of MS Office 365.

Languages: Native Spanish and English level B2. Other co-official languages of the Spanish territory are valued.

Other

  • Knowledge and use of CRM tools.
  • Residence in Madrid. Possibility of travelling 30% of the time.
  • Valid B driving licence and vehicle.

About Otis

Otis is the world's largest elevator and escalator manufacturer, designing, manufacturing, installing, and servicing elevators, escalators, and moving walkways for buildings worldwide. The company, a subsidiary of United Technologies Corporation (now part of RTX Corporation), operates across more than 200 countries and territories, with a workforce of over 69,000 employees globally. Otis has a long-standing reputation as an industry pioneer, having installed the world's first safety elevator in 1853 and continuing to lead in vertical transportation technology.

In Spain, Otis has a significant presence with offices in Madrid, Barcelona, and other major cities, and is actively hiring for a wide range of technical, commercial, and engineering roles. The company's Spanish operations are a key part of its EMEA (Europe, Middle East, and Africa) region, and they offer opportunities for international professionals in fields such as engineering, project management, and finance. Otis is known for its strong focus on safety, innovation, and career development, making it an attractive option for those looking to build a career in the elevator and escalator industry in Spain.

Industry
Elevators
Founded
1853
Employees
50,000–100,000
Headquarters
Farmington, USA
In Spain
Madrid, Barcelona, Valencia and 36 more
Website
otis.com

Good to know if you are moving

  • Otis is a global company with a strong presence in Spain, offering numerous technical and engineering roles across the country.
  • The company provides extensive training and development programs for its employees, including international professionals.
  • Otis is known for its strong safety culture and commitment to innovation in the elevator and escalator industry.
  • As a subsidiary of RTX Corporation, Otis offers the stability and resources of a large multinational corporation.
  • International hires may find opportunities for cross-border projects and career mobility within the EMEA region.

In their own words

Additional information

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Click on this link to read the Policy and Terms

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