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International Travel Advisor (Barcelona)

Barcelona, Spain·Full-time·Added 14 days ago

PANGEA The Travel Store

15 open roles

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What they offer

  • Permanent contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    PANGEA The Travel Store doesn't mention sponsorship in the ad.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

What you'll do

  • Handle travel requests in person, by phone, or by video call, resolving all customer queries and recommending the product that best suits their needs.

  • Offer our customers the best possible experience before, during, and after the trip.

  • Demonstrate in-depth knowledge of destinations and of our product.

  • Manage bookings through our systems and in coordination with the Booking department, with a strong focus on quality and results throughout the entire process, from request to after-sales.

  • Meet commercial targets.

Job description

Are you looking for a new professional challenge? 🚀

Would you like to work at the world's largest travel store, which is also ranked #1 🏆 in the "Happy Index® at Work" 2023 list of best companies to work for? PANGEA is the place for you! 🌏

We are currently looking to expand our team of International Travel Advisors for our Barcelona store. 📍

Minimum requirements and required skills

  • Minimum of 3 years of experience as a travel advisor.

  • Extensive knowledge of destinations and countries.

  • A creative person with strong communication and sales skills.

  • Customer and service quality orientation.

  • Planning and organizational skills, with experience managing high volumes of travel requests.

  • Intermediate-to-advanced proficiency in the use of technological tools.

  • Experience with CMS and booking systems specific to the travel and tourism sector is highly valued.

Pay & benefits

What you'll get

  • Participate in a project that is revolutionizing the travel agency sector. 💥

  • Being part of a people-centered

  • Career plan so you can develop all your potential and a powerful continuous training program so you can grow as a professional. 🎯

  • A competitive salary package, in line with the responsibilities of the position.

  • Flexible Compensation Plan.

  • Special prices for employees and family members. ✈️

  • Hybrid work (one remote work day per week). 💻

  • Work in a spectacular space right in the city center, with all kinds of services nearby and excellent public transport connections.

  • Company culture that strongly advocates for equality, inclusion, and diversity.

  • An excellent work environment!

We are looking for you!! 🔎

About PANGEA The Travel Store

PANGEA The Travel Store is a Spanish travel retail company specializing in corporate travel management, incentive trips, and luxury travel experiences. With a strong presence across Spain, the company operates through a network of offices and franchises, offering personalized service to both corporate clients and individual travelers. PANGEA is part of the Factorial group, a Spanish tech company, which provides the digital infrastructure behind its travel services.

For international professionals, PANGEA offers opportunities in a sector that is deeply rooted in the Spanish market. The company's work culture is collaborative and dynamic, with a strong emphasis on customer service and attention to detail. As a Spanish-founded company, it provides a local working environment where international hires can integrate into a growing business, with roles ranging from direct client-facing travel advising to digital transformation and project management.

Industry
Travel Retail
Founded
1998
Employees
100–500
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 3 more
Website
pangea.es

Good to know if you are moving

  • PANGEA is a Spanish-founded company, so international hires will be working in their home market, offering a direct immersion into Spanish business culture.
  • The company is part of the Factorial group, a tech company, which may offer opportunities to work with modern digital tools and processes.
  • Roles are client-facing and require strong Spanish language skills, as the company's operations are primarily domestic.
  • The company has a network of offices and franchises across Spain, including Madrid, Barcelona, Valencia, and Bilbao, offering potential for relocation within the country.
  • As a travel retail company, the job may involve travel planning and coordination, which could be attractive for those interested in the tourism sector.
All open roles at PANGEA The Travel Store

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