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Luxury Travel Advisor

Madrid, Spain (Hybrid)·Full-time·Added 14 days ago

PANGEA The Travel Store

15 open roles

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What they offer

  • Permanent contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    PANGEA The Travel Store doesn't mention sponsorship in the ad.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid, Spain (Hybrid) for hybrid days

    No relocation package mentioned.

This job was automatically translated to English,.

The role

Are you looking for a new professional challenge? 🚀

Would you like to work in the largest travel store in the world, which is also ranked No. 1 🏆 among the best companies to work for in the "Happy Index® at Work" 2023 ranking? PANGEA is your place! 🌏

We are currently actively looking for a Luxury Travel Advisor for our PANGEA ÚNICO✨ department.

What is PANGEA ÚNICO✨?

It is an exclusive club within the Pangea brand designed to meet the needs of the most sophisticated clients who value excellence in service and product above all else. Pangea Único advisors are the most important part of the customer experience, which is why we need:

  • Creative and resourceful profiles. ✨

  • Demonstrable experience in organizing tailor-made trips (luxury sector). 🌍

  • Excellent oral and written communication. 🗣️

  • Special attention to detail and personalized customer service. 🎩

  • Strong focus on excellence and an obsession with customer satisfaction. 💎

VARIABLE REQUIREMENTS

  • Strong commercial orientation and ease in dealing with premium clients.

  • Knowledge of international destinations and high-end hospitality.

  • Ease in handling systems and technological tools.

  • Autonomy in the overall management of a trip: from the initial assessment of customer needs to post-trip communication, including direct coordination of services with local correspondents, hotel chains and airlines, designing the proposal, confirming reservations and delivering documentation along the way.

  • Intermediate/high spoken and written English.

It will be valued…

  • Client portfolio.

  • Expert level in Amadeus.

Pay & benefits

What you'll get

  • Participate in a project that is revolutionizing the travel agency sector. 💥

  • Be part of a people-centered company, where you can contribute your ideas and where collaboration and camaraderie are encouraged. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧

  • Career plan so you can develop all your potential and a powerful continuous training program so you can grow as a professional. 🎯

  • A competitive salary package, in line with the responsibilities of the position.

  • Flexible Compensation Plan.

  • Special prices for employees and family members. ✈️

  • Hybrid work.

  • Work in a spectacular space in the heart of Madrid, with all kinds of services nearby and excellent public transportation connections.

  • Company culture that strongly advocates for equality, inclusion, and diversity.

  • An excellent work environment!

We are looking for you!! 🔎

About PANGEA The Travel Store

PANGEA The Travel Store is a Spanish travel retail company specializing in corporate travel management, incentive trips, and luxury travel experiences. With a strong presence across Spain, the company operates through a network of offices and franchises, offering personalized service to both corporate clients and individual travelers. PANGEA is part of the Factorial group, a Spanish tech company, which provides the digital infrastructure behind its travel services.

For international professionals, PANGEA offers opportunities in a sector that is deeply rooted in the Spanish market. The company's work culture is collaborative and dynamic, with a strong emphasis on customer service and attention to detail. As a Spanish-founded company, it provides a local working environment where international hires can integrate into a growing business, with roles ranging from direct client-facing travel advising to digital transformation and project management.

Industry
Travel Retail
Founded
1998
Employees
100–500
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 3 more
Website
pangea.es

Good to know if you are moving

  • PANGEA is a Spanish-founded company, so international hires will be working in their home market, offering a direct immersion into Spanish business culture.
  • The company is part of the Factorial group, a tech company, which may offer opportunities to work with modern digital tools and processes.
  • Roles are client-facing and require strong Spanish language skills, as the company's operations are primarily domestic.
  • The company has a network of offices and franchises across Spain, including Madrid, Barcelona, Valencia, and Bilbao, offering potential for relocation within the country.
  • As a travel retail company, the job may involve travel planning and coordination, which could be attractive for those interested in the tourism sector.
All open roles at PANGEA The Travel Store

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