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Customer Service and Loyalty Advisor (Health Insurance)

Hybrid in Zaragoza·Added 22 days ago

Personal 7

780 open roles

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Overview

Job details

Fixed-term contract
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Zaragoza for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Salary in accordance with the current SMI and proportional to the working day performed.
Specialized initial training and continuous support.
Good working environment within a dynamic and collaborative team.
Opportunity to develop experience in the insurance sector and in customer loyalty services.
Project oriented towards learning and the development of commercial and customer service skills.

Requirements

What we're looking for

Previous experience in a contact center or call center with a high volume of calls.
Experience in retention, loyalty, or insurance sales is valued.
Commercial profile with a customer orientation.
Proficient use of standard computer tools.

The role

Grupo Constant, a business group with over 35 years of experience in the sector. We work with established companies and offer well-organized positions with clear conditions from the start.

We are looking for people with a clear customer orientation, empathy, and the ability to build relationships of trust. We especially value the ability to manage objections and retain customers by offering value-driven solutions.

Currently, we are looking to hire Customer Service and Loyalty Advisors for one of our clients in ZARAGOZA, for a solid and very stable long-term campaign, with teleworking and continuous support.

What you'll do

Phone customer service.
Management of calls related to the retention of Health policies.
Identifying the client's needs.
Resolution of doubts and possible objections.
Application of retention and loyalty techniques.
Registration and follow-up of call information.
Meeting established targets.

How you'll work

Temporary contract with the possibility of joining the permanent staff.
Paid initial training.
Joining a stable project throughout the entire campaign.
Possibility of gaining experience in a leading company in the insurance sector.
Necessary tools and support for the performance of the position.
Hybrid work model, combining in-person work and teleworking once the training and adaptation period for the position has been completed.

About Personal 7

Personal 7 is a Spanish staffing and recruitment agency headquartered in Barcelona, with a strong presence across the country. The company specializes in connecting businesses with qualified personnel across a wide range of sectors, including hospitality, logistics, administration, and industrial roles. Their platform serves as a bridge between job seekers and employers, offering a diverse array of temporary, permanent, and seasonal positions throughout Spain.

With a significant operational footprint in Spain, Personal 7 is highly relevant for international professionals seeking employment in the country. The company's work culture is dynamic and fast-paced, reflecting the diverse industries it serves. For international candidates, the company offers a direct entry point into the Spanish job market, with many roles that do not require a high level of Spanish proficiency, making it an accessible option for those looking to relocate. Their extensive network of client companies across various sectors provides a unique opportunity to gain experience in different fields.