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IT Manager

Remote, Madrid·Full-time·Added 3 days ago (last checked 31 Oct)

Pragmatike

20 open roles

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Our summary

Work mode: Remote (Madrid)
Contract: Full-time
English: Required

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Skills

Nice to have

Requirements

What we're looking for

Previous experience in IT administration, IT support, IT operations, or a similar role.
Good understanding of computer hardware, operating systems, and device configuration.
Experience managing user accounts, access permissions, and IT administration across different platforms.
Familiarity with Windows and macOS environments.
Knowledge of common workplace tools, SaaS applications, and account management systems.
Basic troubleshooting skills across hardware, software, and network connectivity.
Strong organizational skills and attention to detail.
Ability to manage multiple IT requests and prioritize tasks independently.
Proactive, service-oriented approach with strong problem-solving skills.
Comfortable working remotely and collaborating with teams across different EMEA time zones.

Nice to have

Experience with Google Workspace or Microsoft 365 administration.
Familiarity with device management solutions (MDM), such as Microsoft Intune or Jamf.
Experience with identity and access management (IAM) tools.
Familiarity with IT asset management and inventory systems.
Experience supporting a remote or internationally distributed workforce.
Basic knowledge of IT security, device compliance, and access control best practices.

Pay & benefits

What you'll get

100% remote with the flexibility to work from anywhere in the EMEA region.
Hands-on ownership of day-to-day IT operations and employee technical support.
International environment working with a distributed team across different locations.
Varied responsibilities across equipment management, IT administration, and user support.
Immediate impact by ensuring employees have the tools and access they need to work effectively.
Six-month contract with the opportunity to contribute to the company's operational setup.

The role

Pragmatike is hiring an IT Manager to support the company's day-to-day IT operations and ensure employees have the equipment, accounts, and technical resources they need to work efficiently.

This is a hands-on operational role focused on equipment preparation, device configuration, user account management, access permissions, and basic IT support.

You'll be responsible for managing practical IT needs across the organization, supporting employee onboarding and offboarding, and ensuring that internal systems and workplace tools are properly configured and accessible.

What you'll do

Prepare, configure, and deploy laptops and other IT equipment for new employees.
Manage employee accounts, user settings, and access permissions across company systems and platforms.
Handle IT onboarding and offboarding, including account creation, access updates, and equipment collection.
Install, configure, and maintain software, applications, and workplace tools.
Provide first-level technical support and troubleshoot basic hardware, software, and connectivity issues.
Manage and maintain an inventory of company IT equipment and assigned devices.
Ensure employees have the appropriate access to internal tools, systems, and resources.
Maintain basic IT documentation, equipment records, and operational procedures.
Monitor equipment needs and coordinate device replacements or upgrades when necessary.
Coordinate with external IT providers when more advanced technical assistance is required.

How you'll work

Location: Fully remote, EMEA timezone
Start date: ASAP
Duration: 6 months with opportunity to extend
Languages: Fluent English required

About Pragmatike

Pragmatike is an IT services and consulting company specializing in cloud computing, data engineering, and machine learning operations (MLOps). The company helps enterprises build and scale their data and AI infrastructure, with a strong focus on Kubernetes, cloud-native architectures, and GPU-based AI workloads. Pragmatike operates as a remote-first organization, serving clients primarily across the EMEA region.

Pragmatike has a significant presence in Spain, with its headquarters in Madrid and a team of engineers working remotely across the country. The company is highly relevant to international professionals given its fully remote hiring model, which allows engineers to work from anywhere in Spain or the broader EMEA region. Their open roles in Spain, such as Principal ML Ops Engineer and AI Infrastructure Engineer, are well-suited for international talent looking to join a fast-growing, specialized cloud and AI consultancy.

Industry: IT Services
Founded: 2021
Employees: 50–200
Headquarters: Madrid, Spain
In Spain: Madrid

Good to know if you are moving

100% remote roles across EMEA — no relocation to a specific office required
Hiring process is conducted in English, making it accessible for international candidates
Focus on modern cloud and AI stack (Kubernetes, GPU, MLOps) — highly relevant for engineers coming from big tech or startups
Spanish payroll and contract via a local EOR (Employer of Record) for international hires
Small, agile team (around 50 people) — engineers get direct exposure to clients and architecture decisions

In their own words

Additional information

Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.

All open roles at Pragmatike