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Teleoperator

Hybrid in Madrid·Part-time·Added 2 days ago (last checked 16 Oct)

Prosegur

427 open roles

Overview

Salary
€1,099 a month
Work mode
Hybrid, Madrid
Contract
Permanent contract, part-time hours
Hours
Fixed shift

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Proven experience: Minimum 6 months - 1 year in outbound commercial calling (having worked in energy campaigns such as Endesa, Iberdrola, Naturgy, or sectors such as telecommunications and insurance is highly valued).
  • Negotiator profile: High capacity for persuasion, verbal dynamism, resilience, and a clear orientation toward achieving sales KPIs.
  • Digital competence: Agility in navigating CRM systems and basic office environments.

Pay & benefits

What you'll get

  • Permanent contract.
  • Schedule flexibility: We have adaptable and flexible schedules that adjust to individual needs to favor the reconciliation of personal, family, and work life. 
  • 30-hour work week: Fixed shifts to choose from in the MORNING or in the AFTERNOON from Monday to Friday + one weekend approximately every 3 months (no split shifts!). 
  • Competitive compensation package:
  • Monthly base salary:  1,098.69 € + unlimited commissions. 
  • 4-day Online Training (selective and paid)
  • Environment and tools: Integration into a consolidated team with support from coordinators and use of advanced CRM with automated dialing.
  • Remote work: 60% of the working day (3 days at home and 2 in the office) once the probationary period has been completed and objectives have been met.

The role

At AVOS TECH we continue to grow and are looking for Teleoperators for Endesa's Click to Call service. Endesa is a leading company in the Spanish energy sector, with a history of more than 70 years in the electrical sector.   

What you'll do

  • Click to Call: you will contact people who have previously shown interest in products through various web platforms. 
  • Inbound calls: handling incoming calls where you will have the opportunity to offer products that adapt to each customer. 
  • Consultative selling, through personalized advice and closing sales, of energy and telecommunications services. 

How you'll work

Are you looking to balance your personal and professional life? We offer you 60% remote work and a flexible schedule so that you can organize your time as best suits you. 

Hiring process

Apply now! We will be delighted to meet you!     

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry
Security Services
Founded
1976
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 26 more

Good to know if you are moving

  • Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
  • The company operates in 36 countries, offering potential for international mobility and a global career.
  • Prosegur provides training through its corporate university, supporting professional development for employees.
  • Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
  • The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

In their own words

About the company & team

At Avos Tech we don't just offer employment, we offer projects with a future. We are a company specialized in BPO solutions with a technological and human focus. We bet on talent and support it with state-of-the-art digital tools. 

What makes us different: 

  •  Constant innovation: we work with cutting-edge technology to generate quality leads. 
  • Collaborative culture: we believe in teamwork, respect, and professional development. 
  • Real growth: if you have a commercial attitude and good performance, you can grow and evolve here. 
All open roles at Prosegur
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