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Call Center Agent - Banking Sector

Hybrid in Madrid·Part-time·Added yesterday (last checked 12 Nov)

Prosegur

309 open roles

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Our summary

Hours: Split day (jornada partida)
Work mode: Hybrid, Madrid
Contract: Part-time
Spanish: Expected (ad in Spanish)

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This job advert was originally written in Spanish.

Pay & benefits

What you'll get

WHAT YOU WILL GAIN WITH US 🚀

Selective training: We want you to be an expert in the sector and therefore we will provide you with complete training on these products, from 16/11 to 26/11, in person at our offices, from 13:00 to 21:00. To cover expenses, 20 euros will be paid for each day of training, once the probationary period has been completed.
Fixed salary + HIGH INCENTIVES for sales

The role

We are currently continuing to grow and are looking for a TELEOPERATOR for one of our most important financial services clients.

What you'll do

Receiving calls to address customer doubts or requests and offering financial products.

How you'll work

Permanent seasonal contract directly with us with the possibility of conversion to a permanent contract.
Joining: In person at our offices next to the Hospital 12 de octubre, with excellent communication via bus, Renfe, and Metro. Once you reach your objectives, you will have the option for partial teleworking!

YOUR SCHEDULE ⏱️

Monday to Friday in shifts + one Saturday per month. You can choose between the following schedules; we adapt to your availability!

25 hours per week from 16:00 to 21:00
20 hours per week from 17:00 to 21:00
Full-time split shift (from 10:00 to 14:00 and from 16:00 to 20:00)

LOCATION

Our offices are located at Calle San Máximo, 9 (Next to the 12 de Octubre Hospital, Madrid). Very well connected by Metro and Cercanías.

Hiring process

Do you want to grow in a Best Place to Work?

Apply now and our Recruitment team will call you immediately. We look forward to meeting you!

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry: Security Services
Founded: 1976
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 26 more

Good to know if you are moving

Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
The company operates in 36 countries, offering potential for international mobility and a global career.
Prosegur provides training through its corporate university, supporting professional development for employees.
Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

In their own words

About the company & team

AVOS TECH, PROSEGUR's BPO line, is a company recognized as a Best Place to Work for its commitment to well-being, professional development, and a good work environment.

All open roles at Prosegur