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Customer Care - with English and Catalan

Randstad España·Cornellà de Llobregat, Spain

What they offer

  • €23,000 - €24,000 a year

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Cornellà de Llobregat

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added 19 days ago
Read the full advert

About the role

Do you have experience in customer service? Are you looking for a stable position? Do you consider yourself a proactive person?

If your answer is yes, we are looking for you!

What you'll do

Within the Customer Care department, you will be responsible for providing exceptional customer service.

Your responsibilities will be:

  • Handle and resolve inquiries by phone, email, and chat
  • Provide accurate information about products and services
  • Detect needs and ensure customer satisfaction
  • Manage complaints professionally
  • Collaborate with other departments to optimize processes
  • Record interactions in CRM

Requirements

  • Valuable training in the field of administration, customer service, or similar
  • Previous experience in customer service or similar
  • High level of Spanish and English, and Catalan is highly valued
  • Communication and multitasking skills
  • Proactive attitude, results-oriented, and service vocation
  • Knowledge of CRM tools and good level of Excel

Benefits and conditions

  • Full-time schedule from Monday to Friday
  • Schedule from 09:00 to 18:00
  • Temporary contract of 3 months + possibility of joining the staff
  • Possibility of hybrid model after the adaptation period.
  • Salary 23,000€ gross per year
  • Location in Cornellà (FGC Almeda)
  • Start in September

This job was automatically translated to English, .

About the company

Randstad España

Randstad España

Staffing

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International company

Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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