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Customer Service Manager

On-site in Cornellà de Llobregat·Full-time·Added today

Still open when we checked on 8 Oct

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Cornellà de Llobregat

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “- Ciclo Formativo de grado medio/ superior. FPI/FP II.” — per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What do you need to move forward in this position?

- Intermediate or advanced vocational training (FPI/FPII).

- At least 1 year of experience in similar roles.

- Advanced proficiency in Office, mainly Microsoft Excel.

Nice to have

- French/English valued.

The role

What you'll do

What will your main duties be?

- You will process customer registrations.

- You will manage and follow up on orders from assigned customers from receipt of the

order through to delivery and invoicing.

- You will inform sales staff and customers about stock shortages, incidents, or product availability.

- You will handle any issues that may arise with orders.

- You will address customer inquiries regarding their orders, as well as support the sales team in following up on them.

- You will manage the agreements established between the sales representative and customers.

- You will report regularly to the supply chain manager.

About Lactalis Iberia

Lactalis Iberia is the Spanish subsidiary of the Lactalis Group, the world's largest dairy company. The group produces and distributes a wide range of dairy products including cheese, butter, milk, and yogurt, with well-known brands such as Président, Puleva, and Lauki. Lactalis operates globally with production facilities and commercial offices in numerous countries, and its Iberian division is a major player in the Spanish and Portuguese dairy markets.

In Spain, Lactalis Iberia has a significant industrial and commercial footprint, with production plants and offices across the country. The company is known for its strong commitment to quality and innovation in dairy products. For international professionals, Lactalis Iberia offers opportunities in a stable, multinational environment with a focus on operational excellence and career development within a global group.

Industry
Food and Beverage
Founded
1933
Employees
50,000–100,000
Headquarters
Laval, France
In Spain
Madrid, Barcelona, Valencia and 2 more

Good to know if you are moving

  • Lactalis is a global leader in dairy, offering international career opportunities within a large multinational group.
  • The company has a significant industrial footprint in Spain, with multiple production plants across the country, providing roles in operations, engineering, and quality.
  • Lactalis Iberia is headquartered in Madrid, a major European hub with excellent connectivity for international professionals.
  • The company values innovation and sustainability, with ongoing investments in modernizing its production facilities.
  • Working at Lactalis offers exposure to a diverse portfolio of well-known dairy brands, enhancing professional development in the food industry.
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